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Details

**Open Date** 05/12/2025

**Requisition Number** PRN41880B

**Job Title** Manager, Student Services

**Working Title** Career Coach

**Job Grade** E

**FLSA Code** Administrative

**Patient Sensitive Job Code?** No

**Standard Hours per Week** 40 Hours

**Full Time or Part Time?** Full Time

**Shift** Day

Work Schedule Summary

Monday-Friday 9am-5pm

Work Schedule Summary: This is a student supporting role, so work is in person and on-campus.

Occasional events and workshop participation outside of normal office hours on nights and weekends.

**VP Area** Academic Affairs

**Department** 01424 - Business Career Services

**Location** Campus

**City** Salt Lake City, UT

**Type of Recruitment** External Posting

**Pay Rate Range** $55,000-$60,000

**Close Date** 08/12/2025

Priority Review Date (Note - Posting may close at any time)

Job Summary

The David Eccles School of Business is seeking qualified applicants for a Career Coach working with business students. A Career Coach educates, guides, and prepares students for the transition from an academic environment to employment by proactively managing a portfolio of students (about 400) and coordinating activities between students, employers, and U of U departments. A coach also designs and conducts workshops on career and professional development topics.

The ideal candidate is passionate about student success, comfortable with change and innovation, is collaborative, has a strong customer service orientation, a desire to succeed in high placement metrics, and a strong level of professionalism.

Coaches must solve complex problems which relate to coaching individual students who come from a wide variety of backgrounds. These individuals are making life-changing choices. Promoting belonging, plus building rapport and relationships are an important parts of our coaching approach. Each coach must be knowledgeable of ethical standards for hiring and recruiting. Our office follows the standards of the National Association of Colleges and Employers and MBA CSEA .

Why should you work on our team?

* The chance to impact the lives of hundreds of students each year.

* A supportive and collaborative office culture. Our office norms are based on positive team culture, pro-active student outreach, empowered outcomes, growth mindsets and intentional communication.

* 14.2% employer retirement contribution in addition to employee contributions (automatic and immediately vested)

* Paid parental leave (in addition to FMLA )

* 11 paid holidays per year plus vacation accruals each month

* Excellent health insurance options that are both affordable and allow access to care through the University of Utah health system

* Tuition reduction for employees and family members

* Options for short-term and long-term disability insurance, life insurance, and HSA / FSA savings plans are available

* Free public transportation pass (see here for more information)

And many other community benefits like access to Red Butte Garden, UMFA , and Natural History Museum.

Responsibilities

1. Pro-actively call, follow up and support specialized caseload of students.

2. Coach students in the discovery and decision-making process of selecting a career. Guides students through self-assessments, identifies available resources and assists students with career research.

3. Assists students with preparing resumes, practicing for interviews, and high level negotiation skills.

4. Presents skill building workshops to prepare students on aspects of the employment and job search process.

5. Utilizes department platforms such as Salesforce, Excel, Qualtrics, Acuity, 12Twenty,and Handshake in working with students and colleagues.

6. Maintains accurate data and produces statistical reports on job placement, salaries, recruitment activities, and other information with strong detail and organizational skills.

7. Team player who facilitates cooperative and collaborative community and institutional relationships.

8. Collaborate with employer relationship managers to plan events, case competitions, site visits, and other projects.

9. Applicants must demonstrate the ability to perform the essential functions of the job as outlined in the position description. Other duties as assigned.

Disclaimer:

This job description has been designed to indicate the general nature and level of work

performed by employees within this classification. It is not designed to contain or be

interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications

required of employees assigned to the job.

Minimum Qualifications

Bachelor’s degree in a related area or equivalency (one year of education can be substituted for two years of related work experience).

Four to six years of progressively more responsible management experience. Background knowledge of hiring department’s area of specialization in order to analyze, plan and draw conclusions for recommendations to superiors. Demonstrated leadership skills in planning and directing employees and processes in order to effectively monitor and develop subordinates and to ensure the smooth operation of department. Master’s degree in a related area may be preferred.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences

Master’s degree in Business, Counseling, Human Resources, or a related field.

3+ years of occupational or career counseling experience

Professional experience working in business, operations, consulting, finance, or other related field

Exposure to coaching and mentoring students in business careers

Ability to resolve complex issues both autonomously and through collaborative teamwork

Curious and flexible with an excellent work ethic

Knowledge and exposure to CRMs like Salesforce, comfortable with technology and quick to learn new tools.

**Type** Benefited Staff

Special Instructions Summary

Additional Information

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.

All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action ( OEO /AA). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/

Online reports may be submitted at oeo.utah.edu

https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.