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You’ll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in the top 1% of hospitals internationally for receiving Magnet® Recognition consecutively since 2006.

And you’ll want to stay at Billings Clinic for the amazing teamwork, caring atmosphere, and a culture that values kindness, safety and courage. This is an incredible place to learn and grow. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine!

You can make a difference here.

About Us

Billings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital.Learn more (https://www.billingsclinic.com/about-us/) about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality.

Your Benefits

We provide a comprehensive and competitive benefits package to all full- and part-time employees (minimum of 20 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more.Click here (https://www.billingsclinic.com/careers/employee-benefits/) for more information ordownload the Employee Benefits Guide (https://ncstoragemlbillings.blob.core.windows.net/public/2021%20Billings%20Clinic%20Staff%20Benefits%20Guide.pdf) .

Magnet: Commitment to Nursing Excellence

Billings Clinic is proud to be recognized for nursing excellence as a Magnet®-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years. Click here (https://www.billingsclinic.com/campaign-landing-pages/magnet/) to learn more!

Pre-Employment Requirements

All new employees must complete several pre-employment requirements prior to starting. Click here (https://billingsclinic.csod.com/ats/careersite/search.aspx?site=15&c=billingsclinic) to learn more!

Clinical Coordinator - Medical Oncology

MEDICAL ONCOLOGY (BILLINGS CLINIC CLINIC)

req9740

Shift: Day

Employment Status: Full-Time (.75 or greater)

Hours per Pay Period: 1.00 = 80 hours every two weeks (Exempt)

Starting Wage DOE: $38.96 - 48.71

The Clinical Coordinator assists the Manager and/or Director in providing leadership and management within the assigned department(s). May supervise nursing and non-nursing staff depending on the staff mix within an assigned department. However, non-RN Clinical Coordinators do not evaluate or oversee the practice of nursing - this would be coordinated with another RN Leader. The Clinical Coordinator is responsible and accountable for the coordination of the operational and clinical activities. Responsibilities include but are not limited to personal management to include clinical personnel selection, orientation/training, scheduling, development/mentoring, performance appraisals, coaching and counseling, disciplinary actions, patient care delivery, physician relationships, intradepartmental and interdepartmental activities, quality control and process improvement activities, regulatory compliance and fiscal control. Assists in the development of policies and procedures. In the absence of the Manager/Director, may assume responsibility and accountability for management of the assigned department(s).

Essential Job Functions

•Supports and models behaviors consistent with Billings Clinic’s mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements. Maintains competency in all organizational, departmental, and outside agency standards as it relates to the environment, employee, patient safety or job performance.

• Assists the Clinic Manager in leading the day-to-day operation and coordination of patient care services. Assists the Clinic Manager in leading the clinic to improve patient, provider, and staff satisfaction. Identify and recommend solutions to clinic team members and office issues or problems.

• Works with Medical Oncology department chair to prioritize and implement process improvements.

• Works with Cancer Center Leads Team to collaborate on cross departmental functions and processes.

• Adheres to Billings Clinic and departmental safety standards, policies and practices. Anticipates and identifies problems and safety issues, then initiates appropriate action in conjunction with manager.

• Assists the Clinic Manager in the recruitment, retention, performance reviews and professional development related to clinical staff. Assists in setting realistic and measurable goals for clinical staff to achieve.

• Works with Oncology Nursing Professional Specialists to arrange ongoing educational opportunities for Medical Oncology Clinical Team.

• Assists with interviews. Develops new employee orientation. Coordinates training and orientation of RN/LPN/MA in the Medical Oncology Clinic within scop of practice.

• Analyze clinical practices and identify opportunities to increase quality, safety, effectiveness and efficiency.

• Takes responsibility for own professional growth and development needs. Seeks additional training in system or workflow processes to further demonstrate skill expertise.

• Ensure high quality clinical care by reviewing and researching concerns and complaints and recommend corrective action as appropriate. Assists Clinic Manager in addressing department specific safety nets and providing necessary follow-up.

• Participate in quality improvement initiatives and assume responsibility for clinical team coaching and professional development without needing disciplinary actions.

• Creates Medical Oncology clinical staff schedule monthly. Organize and assign staffing assignments, duties, and tasks to clinical team members. Monitor daily performance of clinical team members to ensure duties are completed accurately, efficiently, and timely.

• Assist Clinic Manager in establishing physician and APP schedules including call days, outreach, and hospital coverage.

• Assists in developing processes to increase new patient access and return patient access for patients.

• Implements and documents safe patient care consistent with Billings Clinic and departmental values, goals, policies & procedures and according to scope of license. Ensure clinical policies and procedures comply with CoC, NAPBC, DNV, etc. Recommend policies and procedures as needed to ensure quality, compliance, accuracy, and cost efficiency.

• Assist Medical Oncology RN/LPN/MA and providers with maintaining patient flow to ensure patients are seen timely and efficiently.

• Assist Medical Oncology RN/LPN/MA as needed by returning patient voicemails, addressing message centers, completing prescription refills and prior authorizations, scheduling, and nursing tasks within LPN scope of practice. Serves as back-up for clinical team members as needed by working as a provider’s primary nurse due to staffing shortages.

• Conduct daily clinical staff huddles.

• Will attend huddles with other departments of the Cancer Center (Navigation, Infusion Nurses, Infusion Pharmacy, Cancer Center Leads, etc.) to improve communication and effective collaboration. Assist Clinic Manager in coordinating provider meetings and developing agenda.

• Maintain excellent communication and effective working relationships with patients, providers, clinical team, outreach sites, Cancer Center managers and administrators, the public and the community for continuity of high-quality patient care. Act as department liaison and first point of contact for other departments within the Cancer Center multidisciplinary care team.

• Work as Carevive Program contact person for support needs. Triage Carevive alerts timely and effectively. Document within Careveive application.

• Work at different outreach facility office locations as needed.

• Performs other duties as assigned or needed to meet the needs of the department organization.

Minimum Qualifications

Education

•Minimum Other Graduate of an accredited school of nursing as a Registered Nurse/Respiratory Therapist, Required

•Minimum 4 Year / Bachelors Degree Bachelor of Science in Nursing (BSN) or Bachelor of Arts in Nursing (BAN) or BAS Respiratory Therapy, Preferred

Certifications and Licenses

•Current Montana state license as Registered Nurse/Respiratory Therapist, at hire

•Healthcare Provider CPR certification required;

Billings Clinic is Montana’s largest health system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana. Learn more atwww.billingsclinic.com/aboutus (https://www.billingsclinic.com/about-us/)

Billings Clinic is committed to being an inclusive and welcoming employer, that strives to be kind, safe, and courageous in all we do. As an equal opportunity employer, our policies and processes are designed to achieve fair and equitable treatment of all employees and job applicants. All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, religion, sex, gender identity, sexual orientation, pregnancy, marital status, national origin, age, genetic information, military status, and/or disability. To ensure we provide an accessible candidate experience for prospective employees, please let us know if you need any accommodations during the recruitment process.