• Janitorial Area Manager

    Harvard Maintenance Inc (Detroit, MI)


    Position Objective

    Company Overview:

    The Harvard Companies include entities working to serve the business community in the janitorial and protection services areas. Harvard Maintenance and Harvard Protection are two of the largest and fastest growing, privately owned providers of high quality janitorial and security services in the United States. We are an industry leader and are well known for our innovative thinking and entrepreneurial spirit. Our success over the last fifty years stems from Harvard's Inverted Pyramid®, which recognizes that our front-line employees are the most important people in our organization. The Inverted Pyramid® ensures that our employees feel valued, are given the tools to be successful, and are empowered to execute in their roles. People are also at the center of our Core Values. Our People First core value clearly states that “we are a family organization that promotes respect and embraces diversity”.

    Job Summary:

    The primary focus of the Janitorial Area Manager will be to service the existing business, both operationally and financially, while maintaining relationships with existing customers and developing new business where possible. This person will oversee janitorial operations across multiple buildings, ensuring exceptional service quality and client satisfaction. This leadership role involves managing site supervisors, coordinating staffing and training, conducting inspections, and implementing operational improvements.

     

    Essential Duties and Responsibilities

     

    + Supervise and direct staff activities

    + Responsible for P&L activities

    + Manage operational policies, objectives and initiatives to ensure cost effectiveness

    + Establishes operating policies to mitigate risk

    + Provide leadership to develop new customers and maintain existing customer base

    + Manage emergency response for all problems

    + Create estimates and workload for bids and new job sites

    + Travel and manage all aspects in the assigned area/territory

    + Monitor and ensure quality control expectations are met

    + Supervise janitorial cleaners & floor techs

    + Maintain payroll records

    + Maintain performance documents & disciplinary actions

    + Perform quality control to conform to Harvard & customer standards

    + Inventory & supply control

    + Train new and existing staff on proper cleaning technique

     

    Knowledge and Skill Requirements

     

    + Bachelor’s Degree or comparable management experience

    + Minimum of ten (10) years industry experience

    + Ability to demonstrate expertise in the fields concepts, practices and procedures

    + Must have working knowledge of MS Office Suite

    + Leadership: Demonstrated ability to lead people and get results through others

    + Planning: Ability to perform short and long range planning

    + Excellent interpersonal and communication skills

    + Excellent project and program management skills

    + Minimum 3 years of experience managing building services(janitorial)

    + Outstanding written and verbal communication skills

    + Must be flexible with hours and schedules

    + Technical knowledge of all aspects of janitorial service delivery

    + Ability to multi-task

     

    Compensation

     

    Harvard is offering a competitive salary structure including benefit package with medical, dental, life, and long-term disability (LTD) insurance along with 401K Savings Plan.

     

    An Equal Opportunity Employer --- M/F/D/V

    #HSS

    Schedule

     

    Flexible

     

    Job Site LocationUS-MI-Detroit

     

    Requisition ID 2025-32607

     

    Schedule Flexible

     

    Hire Type Full-Time