"Alerted.org

Job Description:

+ Evaluate commercial IT software product(s) and recommend solutions for IT assets.

+ Evaluate historical IT Asset Management (ITAM) data to determine best archive solution.

+ Conduct meetings and workshops to gather requirements for ITAM implementation.

+ Document workflow design, configurations and customizations.

+ Work with developers on migration plan to ensure mini disruption to operations to align with ITIL best practices.

+ Assist with data analysis and data cleansing.

+ Develop test cases, execute test plans, log defects for UAT.

+ Prepare training materials and job aids.

+ Coordinate and conduct UAT and training sessions.

+ Track and report UAT and training progress to project manager.

Basic Qualifications:

+ Experience in accessing software and organizational requirements to propose recommendations.

+ Experience in requirement gathering and converting general business terminology into specification document.

+ Ability to facilitate meetings, workshops, and interviews with stakeholders in the project.

+ Good understanding of IT Asset management and ITIL processes for best practices

+ Experience with IT asset management workflow design and ability to prepare process flow diagrams, job aids and documentation.

+ Experience in software quality assurance, including testing methodologies, test case creation, and defect tracking.

+ Good understanding of relational database and data driven software design.

+ Experience in data analysis and report creation.

+ Knowledge of BMC Remedy, IBM Maximo and IT Asset Management is preferable