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Job Description

Insight Global's healthcare client is hiring for a highly skilled and experienced Data Scientist to support and enhance their AI-powered knowledge assistant tool that empowers customer service representatives by intelligently searching across 30+ data sources and delivering natural language responses to member inquiries in real time. In this role, you will be responsible for developing and maintaining data pipelines that integrate with 15+ systems, designing algorithms to improve search relevance and response accuracy, and leveraging tools like Python, SQL, BigQuery, and Excel within a Google Cloud Platform (GCP) environment. Youll collaborate with cross-functional teams to implement NLP and GenAI features, ensure data quality through unit testing and software engineering best practices, and contribute to the continuous improvement of the customer support experience through data-driven insights and innovation. This role is fully remote.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

510 years of professional experience in data science

Strong proficiency in Python for data analysis, automation, and AI integration.

Experience with SQL for querying and managing large datasets.

Excel for data manipulation and reporting.

Hands-on experience working with Google Cloud Platform

Experience with BigQuery Experience with Generative AI and prompt engineering.

Background in software engineering and unit testing. null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].