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This full-time Management Confidential position serves as a key member of the Benefits and Engagement team playing an essential role in supporting employee well-being and work-life balance by assisting in the administration of leave programs and related benefits. This role also contributes to engagement initiatives that enhance employee experience and retention at the University at Albany.

Primary Responsibilities:

+ Assist with administering the university's leave programs, including disability, parental leave, workers' compensation, family leave, and other related policies.

+ Provide guidance and ensure compliance with FMLA, NYS PFL, NYS PPL, and union collective bargaining agreements regarding leave administration.

+ Serve as a resource for employees navigating leave processes, eligibility, and documentation requirements.

+ Maintain accurate leave records in the SUNY HR information system, ensuring compliance, security, and data integrity.

+ Assist with managing time and attendance systems, troubleshooting issues, and supporting employees and managers with related inquiries.

+ Support benefits-related communication efforts, including website updates, newsletters, webinars, and orientation sessions.

+ Assist employees with health benefits enrollment, changes, and transactions, ensuring timely processing and accuracy.

+ Assist with the graduate student employee processing during high volume periods.

+ Respond to employee inquiries regarding health benefits and provide guidance on available plans.

+ Contribute to planning and executing engagement programs, such as orientation, onboarding, milestone celebrations, and wellness fairs.

Functional and Supervisory Relationships:

+ Reports to the Director of Benefits and Engagement.

+ Works as part of the benefits and engagement team.

Job Requirements:

+ Knowledge of and commitment to diversity, equity, and inclusion.

+ Ability to work at a high level of attention to detail while maintaining accuracy.

+ Excellent independent judgment, including sensitivity to personal information and ability to maintain a high level of confidentiality.

+ Ability to develop collegial working relationships with individuals at all organizational levels and with varied backgrounds and experiences.

+ Ability to deliver excellent customer service and present to large groups, in person and via remote technologies.

+ Ability to work independently and as part of a team.

+ Strong research and analytical skills and problem-solving techniques.

+ Working knowledge of benefits, leaves, and retirement programs and acumen.

Job Requirements:

Minimum Qualifications:

+ Bachelor's degree from an accredited institution, or attainment by May 2025.

+ Work experience delivering excellent customer service.

+ Demonstrated ability to provide in-person and virtual customer service.

+ Commitment to diversity, equity, inclusion, and belonging.

+ Applicants must demonstrate an ability to develop inclusive and equitable relationships within our diverse campus community

+ Applicants must demonstrate an ability to support diversity, equity, access, inclusion, and belonging relative to their role

Preferred Qualifications:

+ Experience in benefits or leave administration.

+ Experience in NYS public employment, including SUNY.

+ HRCI, SHRM, or related certification.

Working Environment:

+ Typical office environment

Additional Information:

Professional Rank and Salary Range: Personnel Assistant, MP, $53,000

Special Notes: Visa sponsorship is not available for this position. If you currently need sponsorship or will need it in the future to maintain employment authorization, you do not meet eligibility requirements.

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, without exception, prepare, publish, and distribute an Annual Security Report. This report consists of two basic parts: disclosure of the University's crime statistics for the past three years; and disclosures regarding the University's current campus security policies. The University at Albany's Annual Security Report is available in portable document format [PDF] by clicking this link http://police.albany.edu/ASR.shtml

Pursuant to NYS Labor Law 194-A, no State entity, as defined by the Law, is permitted to rely on, orally or in writing seek, request, or require in any form, that an applicant for employment provide his or her current wage, or salary history as a condition to be interviewed, or as a condition of continuing to be considered for an offer of employment, until such time as the applicant is extended a conditional offer of employment with compensation, and for the purpose of verifying information, may such requests be made. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at [email protected].

THE UNIVERSITY AT ALBANY IS AN EO/AA/IRCA/ADA EMPLOYER

Please apply online via http://albany.interviewexchange.com/candapply.jsp?JOBID=187845