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Description

Windows Server Engineer Description Infrastructure Engineering Senior Advisor supports the design, analysis, development and implementation of engineering infrastructure solutions of projects and/or work requests for complex business solutions. Troubleshoots and proceeds on resolving infrastructure compatibility issues based on system architecture, project requirements, and customer expectations. May be involved in the creation of design specifications and the development and application of utility programs and may resolve infrastructure compatibility problems as they arise. Responsibilities may include risks assessments, partnering on capacity planning, and the diagnosis and correction of application/network problems. Infrastructure Engineer Senior Advisor may serve as the primary contact for vendors. Infrastructure Engineering Senior Advisor technologies span server, network data, web, including designs, develops, tests, debugs and implements moderately complex operating systems components, software tools, and utilities required for the operation, maintenance, and control of computer systems. Makes moderately complex modifications to existing software to fit specialized needs and configurations and maintains program libraries and technical documentation. Specific Areas of Responsibility • Utilizing independent judgment and discretion, assists with the design, engineering and development of information technology solutions. • Will assist in the diagnosis (Root Cause Analysis) and correction of server hardware and operating system problems supporting both daily operations and pilots of new technology. Assists in troubleshooting and resolving infrastructure compatibility issues based on system architecture, project requirements, and customer expectations. • Execute engineering Change Requests for assigned products and servers in compliance with Change Management Policies. Participates in On Call rotation acting as the incident owner for after hour’s infrastructure escalations. • Primary owner for incident management, problem management, and service request fulfillment. • Accountable for systems maintenance planning and implementation activities. • Accountable for proactive system health management. • Responsible for infrastructure operational readiness. • Develop and implement service improvement plans based on business-partner and IT-partner input. • Ensure services are consistently delivered and managed to meet service levels outlined in documented operating level agreements (OLAs). • Participate in Business portfolio projects and IT projects as required. • Serves as the lead technical consultant responsible for design, engineering and development of information technology solutions. Supports the design, analysis, development and implementation of engineering infrastructure solutions of projects and/or work requests for complex business solutions. Troubleshoots and proceeds on resolving infrastructure compatibility issues based on system architecture, project requirements, customer expectations, etc. May be involved in the creation of design specifications and the development and application of utility programs and may resolve infrastructure compatibility problems as they arise. Responsibilities may include risks assessments, partnering on capacity planning, budget forecasting, and the diagnosis and correction of application/network problems. May serve as the primary contact for vendors. Skills • Bachelor’s degree in computer science or a related discipline and at least four, typically six or more years’ experience in all phases of infrastructure systems management or its equivalent in education and work experience. • 5+ years of experience Supporting, Administering, and/or Engineering Windows 2008, 2012, 2016 and 2022 environments. • 2+ years of experience Supporting, Administering and/or Engineering of VMware Virtual environments. • Working knowledge of hardware platforms, IBM, HP, Cisco UCS, Dell a plus. • Working knowledge of best practices in server operations, including backup and recovery processes, disaster recovery planning and execution, server virtualization, and more. • Strong analytical, development, project planning and problem-solving skills for a complex infrastructure topology, being active team participant to identify issues, root causes and solutions. • Strong personal planning and organizational skills. • Strong Customer Service and Support skills with the ability to communicate difficult technical concepts clearly to a variety of individuals of varying technical expertise and understanding. • Strong interpersonal and communications skills to effectively communicate and collaborate with a broad range of groups and individuals, including IT technicians, internal and external service providers, IT management and business unit staff. • Ability to work independently, and as part of a team, to achieve deadlines for multiple tasks. • Knowledge on technologies spanning from mainframe, midrange, desktop, server, network data, voice, messaging, web, database, and output/receiving. • Automation mindset with PowerShell scripting or other is a plus. Ability to develop scripts from scratch. • Familiarity with network technology, topology, and troubleshooting. • Excellent customer service focus and oral/written communication skills. • High performance at individual and team level required. • Strong organizational skills and attention to fine details. • Experience with Cloud technology (e.g. Azure, AWS, etc…) is a plus. • Understanding of OpenShift virtualization of VMs is a plus. Education Bachelor’s degree in computer science or a related discipline and at least four, typically six or more years' experience in all phases of infrastructure network management or its equivalent in education and work experience.

Skills

Windows server

Top Skills Details

Windows server

Additional Skills & Qualifications

• Strong personal planning and organizational skills.

Experience Level

Expert Level

Pay and Benefits

The pay range for this position is $70.00 - $80.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on May 16, 2025.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.