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Bureau Chief - WIOA, Title I, Title III and Trade

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Bureau Chief - WIOA, Title I, Title III and Trade

Salary

$96,096.00 - $136,822.40 Annually

Location

State of Iowa - See Job Description, IA

Job Type

Full-time

Job Number

25-03098

Agency

309 Iowa Workforce Development

Opening Date

05/13/2025

Closing Date

5/25/2025 11:59 PM Central

LinkedIn Tag

#LI-POST

Point of Contact

Michelle McNertney, [email protected]

+ Description

+ Benefits

+ Questions

Job Description

This is a non-merit position with Iowa Workforce Development .

Iowa Workforce Development (IWD) is seeking applicants for the position of Public Service Manager 2/Bureau Chief – WIOA, Title I, Title III and Trade.

Domicile will be determined based on the hired candidate’s location at one of our IowaWorkscenters.

Summary of position

Responsible for statewide leadership and oversight of workforce programs, ensuring compliance with federal and state laws through strategic program management, policy development, and budget administration. This role requires strong communication, organizational leadership, and the ability to drive performance and adapt under pressure.

Description of work

Under the direction of the Workforce Services Division Administrator, the Bureau Chief provides statewide leadership and oversight for the administration of Iowa Workforce Development’s (IWD) Workforce Innovation and Opportunity Act (WIOA) programs and the Trade Adjustment Assistance Act (TAA) program.

In this role you will be responsible for supervising and evaluating the work of Workforce Program Coordinators, Workforce Advisors, and Administrative Assistant 1 to ensure alignment with program goals, targets, and procedures. The Bureau Chief establishes and implements policies and procedures governing the WIOA Title I Adult, Dislocated Worker, Youth, Rapid Response, and National Dislocated Worker Grant programs, as well as the WIOA Title III Wagner-Peyser program, Work Opportunity Tax Credit (WOTC), Foreign Labor Certification (FLC), Migrant and Seasonal Farm Worker (MSFW) State Advocacy System, Ticket to Work, and Trade Act programs.

As a Bureau Chief your responsibilities include leading teams in policy development, implementation, training, technical assistance, compliance monitoring, and performance reporting. The Bureau Chief collaborates with the Division Administrator and legal counsel. Develop program targets and performance measures based on data analysis and provide strategic policy recommendations to agency leadership. This position also works closely with the American Job Center Division of IWD and external partners, including the U.S. Department of Labor, to ensure consistent, compliant, and data-informed program delivery across the state.

The successful candidate in this role will manage program budgets exceeding $20 million annually in collaboration with the Division Administrator and financial management team to achieve budget goals. Serves as the primary liaison and subject matter expert for the U.S. Department of Labor’s Employment and Training Administration (ETA), Local Workforce Development Boards, and Title I service providers, providing guidance and oversight for all assigned programs.

In this role you will provide direct supervision to a team of 10–15 staff, effectively recommend personnel actions including interviewing, hiring, performance evaluations, disciplinary measures, leave management, and work assignments. Analyze workforce productivity, expenditure data, and assignment reports to optimize staffing levels and ensure efficient service delivery.

Perform other duties assigned, including supporting fellow Bureau Chiefs, managers, and Workforce Services Division staff on special projects and cross-program initiatives. Represent Iowa Workforce Development at conferences, meetings, and other official functions as needed.

Travel is required.

Essential Functions:

+ Interprets and applies complex federal and state laws, regulations, and procedures relevant to program operations and compliance.

+ Administers and monitors program budgets, ensuring effective allocation and use of resources in alignment with organizational goals.

+ Provides strategic leadership in the development, implementation, and oversight of programs and initiatives.

+ Cultivates and maintains positive working relationships with internal teams, external partners, stakeholders, and the public.

+ Establishes and enforces operational guidelines to effectively plan, execute, and evaluate projects carried out by subordinate staff.

+ Monitor, analyze, and assess the impact of legislative and regulatory developments on organizational programs and services.

+ Communicates ideas and information clearly, concisely, and professionally across multiple formats, including written reports, verbal presentations, meetings, phone communications, and public engagements.

+ Demonstrates the ability to perform effectively under pressure in high-stress situations, including emergencies and sustained heavy workloads.

+ Exhibits strong initiative, a high level of commitment, and effective organizational and time management skills to achieve program objectives.

Benefits

Joining the IWD team and becoming a State of Iowa employee comes with a range of valuable benefits, including:

+ Excellent health, dental, and vision insurance.

+ Generous paid time off, including nine paid holidays, vacation, and sick leave with no cap on sick leave accrual.

+ Prepare for the future with the IPERS retirement package, as well as an additional optional deferred compensation retirement plan.

+ Flexible Spending Accounts for medical and dependent care.

+ Free Life and Long-term Disability Insurance with the option of purchasing additional coverage.

+ Employee Assistance Programs and Discount Programs for support.

Clickhere (https://das.iowa.gov/state-employees/human-resources/employee-benefits-programs/employee-benefits-overview) to learn more about all of the amazing benefits the State of Iowa offers.

Our agency uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visitwww.e-verify.gov.

No applicant seeking employment with the Iowa Department of Workforce Development can have a current, ongoing overpayment balance with Iowa Workforce Development without a payment plan in place.?Selected positions will be subject to a criminal background check.

Minimum Qualification Requirements

Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:

1) Graduation from an accredited four-year college or university and experience equal to six years of full-time management-level work in finance, human resources, engineering, law, social work, regulation, data processing, or program research or evaluation.

2) Ten years of full-time management-level work experience in finance, human resources, engineering, law, social work, regulation, data processing, or program research or evaluation.

3) All of the following (a and b):

a. Six years of full-time management-level work experience in finance, human resources, engineering, law, social work, regulation, data processing, or program research or evaluation; and

b. A combination of a total of four years of education and full-time experience (as described in part a), where thirty semester hours of accredited college or university course work in any field equals one year of full-time experience. Graduation from the Iowa Certified Public Manager Program is also equivalent to one year of full-time experience or education.

4) All of the following (a, b, and c):

a. Four years of full-time management-level work experience in finance, human resources, engineering, law, social work, regulation, data processing, or program research or evaluation; and

b. A combination of a total of four years of education and full-time experience (as described in part a), where thirty semester hours of accredited college or university course work in any field equals one year of full-time experience; and

c. A combination of a total of two years of graduate-level education and full-time experience (as described in part a), where twenty-four semester hours of accredited graduate college or university course work in a public-service-related area (e.g., public or business administration, social work, law, education, engineering) equals one year of full-time experience. Graduation from the Iowa Certified Public Manager Program is also equivalent to one year of full-time experience or education.

5) Current, continuous experience in the state executive branch that includes eighteen months of full-time work as a Public Service Manager 1 or comparable specific management-level position.

For additional information, please click on thislink to view the job description. (https://das.iowa.gov/sites/default/files/hr/documents/class\_and\_pay/JobClassDescriptions/PublicServiceManager2-00786-60786-80786.pdf)

Why Choose the State of Iowa?

At the heart of our commitment to excellence is a dedication to our most valuable asset – our employees. Discover the outstanding benefits that set us apart as an employer of choice.

Our Robust Benefits Package Includes:

Competitive Compensation:

Enjoy a competitive salary that reflects directly on your skills and expertise.

Keep in mind, your wage is just one part of your total compensation. Unlock the complete value of your employment with the State of Iowa by using our user-friendlyTotal Compensation Calculator (https://das.iowa.gov/media/3773/download?inline) .Gain insights into your comprehensive annual compensation, including salary and State-provided benefits.

Health and Wellness:

Prioritize your well-being with our comprehensive health plans, including medical, dental, and vision coverage. Enjoy the peace of mind knowing that the State of Iowa covers 90% of the premiums, providing you and your loved ones with excellent coverage at a remarkably low cost.

Retirement Planning:

We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested). We invest in your long-term financial well-being, so you can retire with peace of mind.Click here to learn more about IPERS (https://ipers.org/members) .

Paid Time Off:

Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters.

Professional Development:

Elevate your career with continuous learning opportunities. We support your growth through training programs, workshops, and tuition reimbursement.

Employee Assistance Program (EAP):

We care about your well-being beyond the workplace. Access confidential counseling, resources, and support through our Employee Assistance Program.

Diversity and Inclusion:

Be part of a diverse and inclusive workplace that embraces all backgrounds and perspectives. We believe diversity is a strength that drives innovation.

Join Us - Elevate Your Career:

Ready to elevate your career with the State of Iowa?Click here (https://iowa.attract.neogov.com/recruitment/p/benefits) to explore more about our unparalleled benefits and discover what makes us unique. Your success is our priority!

01

Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability? Please read all questions and answers thoroughly and make sure you understand them completely.Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question.Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.

+ Yes - I understand and agree.

+ No

02

PLEASE READ CAREFULLY

Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq?

+ No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

+ Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

03

Have you graduated from an accredited four-year college or university with a bachelor's degree? IF YES – How many years do you have of full-time management-level work in finance, human resources, engineering, law, social work, regulation, data processing, or program research or evaluation?

+ Not applicable - I do not have a Bachelor's Degree

+ Less than one year of the identified experience

+ One year to less than two years of the identified experience

+ Two years to less than three years of the identified experience

+ Three years to less than four years of the identified experience

+ Four years to less than five years of the identified experience

+ Five years to less than six years of the identified experience

+ Six years of more of the identified experience

04

How many years of full-time management-level work experience do you have in finance, human resources, engineering, law, social work, regulation, data processing, or program research or evaluation?

+ Less than two years of the identified experience

+ Two years to less than four years of the identified experience

+ Four years to less than six years of the identified experience

+ Six years to less than eight years of the identified experience

+ Eight years to less than 10 years of the identified experience

+ 10 years or more of the identified experience

05

Do you meetALLof the following (a and b): a. Do you have six years of full-time management-level work experience in finance, human resources, engineering, law, social work, regulation, data processing, or program research or evaluation;ANDb. Do you have a combination of a total of four years of education and full-time experience (as described in part a), where thirty semester hours of accredited college or university course work in any field equals one year of full-time experience. Graduation from the Iowa Certified Public Manager Program is also equivalent to one year of full-time experience or education. Note – total experience and education from "a" And "b" must equal a minimum of 10 years

+ Yes

+ No

06

Do you meetALLof the following (a, b, and c): a. Do you have four years of full-time management-level work experience in finance, human resources, engineering, law, social work, regulation, data processing, or program research or evaluation? IF YES: b. How many years do you have of post high school education in any field and additional full-time experience (as described in part a), where thirty semester hours of accredited college or university course work in any field equals one year of full-time experience;ANDc. How many years ofgraduate-level educationand additional full-time experience (as described in part a), where twenty-four semester hours of accredited graduate college or university course work in a public-service-related area (e.g., public or business administration, social work, law, education, engineering) equals one year of full-time experience. Graduation from the Iowa Certified Public Manager Program is also equivalent to one year of full-time experience or education. Note – Total experience and education from "a" "b" AND "c" must equal a minimum of ten years. The experience used to count for A cannot be the same experience used for B or C

+ Yes

+ No

07

If you are a CURRENT employee for the State of Iowa (executive branch) how many years of full-time experience for the State of Iowa as a Public Service Manager 1 or comparable specific management-level position do you have?

+ No experience as a Public Service Manager 1 or comparable specific management-level position for the State of Iowa

+ Less than six months of experience as a Public Service Manager 1 or comparable specific management-level position for the State of Iowa

+ Six months to less than 12 months of work experience as a Public Service Manager 1 or comparable specific management-level position for the State of Iowa

+ 12 months to less than 18 months of work experience as a Public Service Manager 1 or comparable specific management-level position for the State of Iowa

+ 18 months or more of work experience as a Public Service Manager 1 or comparable specific management-level position for the State of Iowa

+ Not applicable - I am not a State of Iowa Employee

Required Question

Employer

State of Iowa

Agency

309 Iowa Workforce Development

Address

1000 E Grand Ave

Des Moines, Iowa, 50319

Website

https://www.iowaworkforcedevelopment.gov/

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