• MGR, Operations

    University of Florida (Gainesville, FL)


    MGR, Operations

     

    Work type: Staff Full-Time

     

    Categories: Transportation Services

     

    Department: 68040000 - BS-TRANSPORTATION / PARKING

    Classification Title:

    MGR, Operations

     

    Classification Minimum Requirements:Bachelor's degree in an appropriate area and three years of relevant experience; or an equivalent combination of education and experience.

    Job Description:

    Supervise all parking enforcement:

    - Enforce parking rules and regulations.

     

    - Direct daily work assignments for enforcement staff.

     

    - Oversee hiring, training, and performance of staff.

     

    - Ensure the functionality of the parking management system’s enforcement processes.

     

    - Assess rules and regulations, review citations, and communicate policy or quality control changes to staff.

    Manage the operation of pay-by-plate garages:

    - Oversee daily activities of garage attendants.

     

    - Coordinate with the Office of Admissions for campus tours.

     

    - Ensure the working order of all Luke II Pay stations.

    Maintain positive public relations and act as liaison for Transportation and Parking Services:

    - Present a customer-centric image of the department.

     

    - Respond to customer concerns professionally and promptly.

     

    - Foster a customer service-focused philosophy among enforcement staff.

    Coordinate University event projects and work assignments with UFPD:

    - Assign patrollers to UFPD for university events.

     

    - Ensure traffic control and safety training compliance.

     

    - Deploy parking enforcement officers as needed in support of UFPD.

     

    - Create weekly schedules to ensure proper coverage of operations and any special events.

    Assume responsibility for departmental duties during home football games:

    - Attend pre-game safety briefings.

     

    - Coordinate with the transportation supervisor on the RV program.

     

    - Ensure all positions are staffed for game days.

     

    - Supervise game day staff and authorize citations and tows as necessary.

    Attend scheduled meetings:

    - Identify objectives and facilitate the mission of Transportation and Parking Services.

     

    - Participate in formulating strategies, policies, and processes for the department.

     

    Additional duties as needed.

    Ensure availability for emergency response:

    - Be available by phone after regular working hours and ready to deploy staff as required.

     

    Valid Florida driver’s license Required

    NORMAL WORK SCHEDULE:

    • Normal work schedule is Monday – Friday 7:00am to 4:00pm

    • Flexibility to adjust work schedule is required to include after hours and weekends for coordination and supervision of transportation for football game days and special events as directed

    A criminal background will be conducted.

    Expected Salary:

    $47,569.26 to $61,000.00 based on experience.

     

    Required Qualifications:Bachelor's degree in an appropriate area and three years of relevant experience; or an equivalent combination of education and experience.

    Preferred:

    Experience in parking enforcement or related fields.

    Special Instructions to Applicants:

    In order to be considered, you must upload your cover letter and resume.

     

    Application must be submitted by 11:55 p.m. (ET) of the posting end date.

     

    Health Assessment Required:No

     

    Advertised: 13 May 2025 Eastern Daylight Time

     

    Applications close: 20 May 2025 Eastern Daylight Time