• Delinquent Accounts Coordinator

    Indy Gov (Indianapolis, IN)


    Delinquent Accounts Coordinator

     

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    Delinquent Accounts Coordinator

     

    Salary

     

    $37,771.50 Annually

     

    Location

     

    City County Building, IN

     

    Job Type

     

    Full Time

     

    Job Number

     

    09085

     

    Department

     

    Marion County Treasurer

     

    Opening Date

     

    04/28/2025

     

    Closing Date

     

    5/28/2025 11:59 PM Eastern

     

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    + Benefits

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    Position Summary

    Under limited supervision, performs a variety of collection activities to assist the Treasurers Office in recouping delinquent tax account revenues. Provides recommendations to superior concerning operational policies and procedures for delinquent tax collection accounts; confers with delinquent tax payers to establish appropriate plans of payment; reviews bankruptcy filings with courts and prepares and files claims for County collection activities; and provides assistance in mailing Demand Notices / Judgment Orders and adjusts delinquent account balances as payments are received.

    Agency Summary

    The Marion County Treasurer's Office bills, collects, invests, and distributes property taxes and provides financial analysis related to these functions.

     

    Equal Employment Opportunity

     

    The City of Indianapolis Marion County is an equal opportunity employer . All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. We value diversity in perspectives and experiences among colleagues and the residents of this city of whom we serve.

    Position Responsibilities

    + Participates in work unit strategic planning processes.

    + Provides recommendations to superior concerning operational policies/procedures for delinquent tax collection accounts.

    + Confers with delinquent tax payers to establish correct amounts due and acts as a liaison between taxpayer and collection agency to resolve problems.

    + Prepares written correspondence and or telephones requisite individuals to discuss account status and payment activities (e.g. account credits and or assessment charges).

    + Compiles narrative/statistical information concerning delinquent tax account activities; compares data from a variety of sources to assure information accuracy, completeness and integrity; and prepares periodic/special reports detailing requisite data according to established guidelines.

    + Reviews collection agency's remove access site for accuracy of accounts placed with them and for payment verification for various clearances. As well as ensuring the two systems remain balanced.

    + Receives and reviews all employee and vendor listings from all units of government for research for delinquent taxes.

    + Maintains and reviews the garnishment activities of Treasurer's Office for government employees and vendors.

    + Creates and maintains appropriate spreadsheets and files.

    + Uses PVD ad-hoc reports to increase efficiency.

    + Maintains the work unit filing/record keeping system.

    + Provides assistance in mailing Demand Notices / Judgment Orders and adjusts delinquent account balances as payments are received.

    + Reviews corporate dissolutions and probate filings and files claims for County collection activities.

    + Creates requisite filing system to track and monitor payment processes.

    + Greets visitors; answers and places telephone calls; provides and receives standard or detailed information concerning work unit operations and payment processing activities; determines appropriate measures to resolve a particular problem or concern; and informs superior of any issues.

    + Confers with superior to discuss work processes, plans or actions to be performed; presents or resolves difficult problems and issues; receives guidance and instruction.

    + Performs other related duties of a comparable level/ type as required.

    + Interacts with Code Enforcement and Alcoholic Beverage clearances to collect delinquent taxes and ensure assessment. Turns taxpayers not being assessed over to the Assessor to be assessed.

    Qualifications

    High school diploma or GED and 3 years of previous collection work experience required.