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Activities Supervisor - Club Wyndham Ocean Ridge
- Travel + Leisure Co. (Edisto Island, SC)
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We Put the World on Vacation
Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
Activities Supervisor
The Activities Supervisor is responsible for supervising and maintaining all guest activities and related areas including but not limited to: activities center, movie theater, fitness center(s), pools and cabanas, banquet rooms, tanning rooms, and beaches. This position will be required to supervise, guide, and motivate a team during their assigned shift while also working different areas as needed. The Activities Supervisor will work directly with their manager to maximize associate and owner/guest satisfaction scores, increase revenue and enhance resort activities.
Essential Job Functions
Responsibilities include, but are not limited to:
1. Responsible for overseeing the Activities function of the resort. Lead, guide, develop and motivate staff members. Enforce company policies, rules and regulations. Provide coaching to staff
members when needed. Run Activities’ Department operations and cover areas when needed. ( 50% time)
2. Ensure Compliance. Conduct inspections of all facilities and equipment to ensure proper working conditions. Coordinate all maintenance and repairs as needed. Prepare and maintain department paperwork and documentation as required by company standards. Ensure proper compliance with all company policies and procedures as directed by SOP and IA ( 20% time)
3. Assist the Manager with creating, planning and implementing guest activities for the Resort. Create and publish advertising material to support the Resort Activities. Assist in establishing related pricing for activities. Work with department associates and affiliate departments to ensure maximization of Guest Satisfaction Scores and minimum goal achievement. ( 20% time)
4. Attend all resort and company trainings and meetings. Complete required trainings based on company standards. (5%
time)
5. Performs other duties as needed (5% time)
Minimum Requirements and Qualifications
a) Education
• High School Diploma or equivalent
b) Training requirements
• CPR, First Aid Certification, Alcohol Awareness Card (TIPS), Food Server Health Card (Safeserv), Valid Driver’s License (Varies by Location).
c) Knowledge and skills
• Excellent communication and leadership skills
• Ability to demonstrate good judgment when dealing with owners/guests and staff members
• Able to organize and facilitate group activities.
• Contribute in development concepts and techniques, and to complete tasks in create and effective ways.
• Create a positive work environment by maintaining the highest level of ethics, integrity and safety consistent with applicable regulatory standards by Wyndham Destinations values.
• Ability to work an
adjusted work schedule, including evenings, weekends and holidays in order to meet resort operating demands.
d) Technical Skills
• Ability to drive large vehicles, shuttles and/or vans.
• Proficiency in Microsoft Word, Excel, Outlook and Micros is required.
• Ability to learn new programs such as company reporting and associate timekeeping
e) Job experience
• 2 years of experience in customer service, recreation and administration/leadership
• 1 year supervisory experience preferred
Unless there is a legal requirement, experience will be accepted for the education requirement.
How You'll Be Rewarded:
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:
_Note: Temporary and/or seasonal associates are ineligible for Paid Time Off._
+ Medical
+ Dental
+ Vision
+ Flexible spending accounts
+ Life and accident coverage
+ Disability
+ Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
+ Wish day paid time to volunteer at an approved organization of your choice
+ 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
+ Legal and identify theft plan
+ Voluntary income protection benefits
+ Wellness program (subject to provider availability)
+ Employee Assistance Program
Where Memories Start with You
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [email protected] , including the title and location of the position for which you are applying.
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Activities Supervisor - Club Wyndham Ocean Ridge
- Travel + Leisure Co. (Edisto Island, SC)