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TouchPoint

Salary:

Other Forms of Compensation:

Reports to: Unit Director

Schedule: Full time; must be able to work varied shifts. This position will likely work a majority of 1st shift, but must be able to work 2nd and 3rd shift several times a month as needed. More details are available upon interviewing.

TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service. TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.

Job Summary

The Asst Director of Patient Transport and Constant Observation will provide the primary support to ensure ideal workflow and exceptional service within the patient transport department. They will oversee a team of approximately 50 patient transporter and constant observer frontline hourly associates as well as 2 managers and 1 supervisor.

Key Responsibilities:

+ Assists in developing and recommending goals, policies, and procedures for the program or unit.

+ Prepares, recommends, and monitors budgets.

+ Coordinates the activities of sections within the program or unit, ensuring goals are met and performance is optimized.

+ Supervise staff, develop performance standards, conduct evaluations, and recommend personnel actions.

+ Establishes and maintains communication with various stakeholders, including administrators, staff, students, and external agencies.

+ Administers and interprets applicable regulations and guidelines.

+ May involve researching, analyzing, and summarizing data, and preparing reports.

+ Identifies areas for improvement in operations and implements changes to enhance performance.

+ Additional duties as assigned

Qualifications:

+ Strong organizational and leadership skills

+ Excellent communication and interpersonal skills

+ Knowledge of performance and operations management techniques

+ Ability to work independently and as part of a team

+ Experience in budgeting, financial reporting, and program evaluation

+ 1-3 years of management experience preferably in patient services

+ Strong work ethic, intense drive and initiative for quality and customer service

+ Excellent stress management skills, administrative and organizational, and follow-through (with associates and clients) skills required

+ Able to communicate effectively with management team, guests and team members

+ Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook, internet research

Apply to TouchPoint today!

TouchPoint is a member of Compass Group USA

Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Associates at Touchpoint are offered many fantastic benefits.

+ Medical

+ Dental

+ Vision

+ Life Insurance/ AD

+ Disability Insurance

+ Retirement Plan

+ Paid Time Off

+ Paid Parental Leave

+ Holiday Time Off (varies by site/state)

+ Personal Leave

+ Associate Shopping Program

+ Health and Wellness Programs

+ Discount Marketplace

+ Identity Theft Protection

+ Pet Insurance

+ Commuter Benefits

+ Employee Assistance Program

+ Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023\_WageTransparency\_Touchpoint.pdf) for paid time off benefits information

Applications are accepted on an ongoing basis.

Touchpoint maintains a drugfree workplace.

Req ID: 1423038

TouchPoint

PASCHA A BELNAVIS

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