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Animal Compliance Officer

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Animal Compliance Officer

Salary

$16.15 - $18.92 Hourly

Location

Boise City Hall, ID

Job Type

Full Time Regular

Job Number

23 -07155

Department

Planning & Development Services

Opening Date

05/14/2025

Closing Date

6/4/2025 12:00 PM Mountain

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Summary Statement

Animal Compliance Officer II patrols city parks, foothills reserves, and greenbelts, enforcing compliance with city and state laws governing the control and licensing of animals. Interacts with pet owners and the general public to gain willful code compliance and cooperation, as well as providing education on applicable codes, policies, and procedures. This position works under direct supervision.

Essential Functions

Handles moderately complex issues and problems and refers more complex issues to higher-level staff. Is capable of performing all duties of an Animal Compliance Officer I and provides team support and training, as needed.

Conducts regular patrols throughout city parks, trail systems, surrounding foothills, and the greenbelt in various weather conditions to enforce city and state laws regarding animal compliance.

Educates responsible animal ownership, laws, and ordinances to the public to gain compliance and educates violators on the impact of non-compliance. Issues verbal warnings for the majority of violators. Exercises independent judgment and appropriate discretion in determining whether to issue written notices of violations or citations, for routine to moderately complex issues. Under specific conditions, issues citations for violations at certain sites based on department direction.

Generates and maintains accurate documentation, records of dog owners, conversations, photographs, actions taken, and other evidence. Researches and reviews all relevant background information in support of enforcement actions. Produces case files, work records, forms, and reports. Attends hearings and testifies in jury or court trials.

Performs other duties as assigned. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time.

Requirements

Required Knowledge, Experience, And Training

+ High school diploma or equivalent and 2 years of experience in customer service in a compliance role, or

+ an equivalent combination of education and/or experience.

Knowledge of:

+ Responsible animal ownership;

+ methods used in the safe, effective, and humane handling and restraint of a variety of animals, including those that are sick, injured, aggressive, and/or difficult to control;

+ computer usage, including related software; and

+ methods and techniques of documentation.

Ability to:

+ Enforce animal control and licensing ordinances to ensure the safety and health of citizens and animals in the city;

+ educate and provide information to the public;

+ interpret and apply codes, laws and regulations, policies, and procedures of animal impound;

+ understand and maintain health and safety regulations;

+ capture, care, and handle domestic animals;

+ remain calm and composed when confronted by angry citizens;

+ deal tactfully, courteously, and firmly with the public;

+ operate cell phones to capture photos and/or videos for documentation;

+ work independently with little direction;

+ patrol area of responsibility on foot, on a bicycle, and/or with a motor vehicle during adverse weather conditions;

+ communicate effectively in the English language at a level necessary for efficient job performance; and

+ perform all essential functions as assigned by an authorized employee, supervisor, and/or manager with or without reasonable accommodation.

+ Individuals must be capable of operating vehicles safely and have an acceptable driving record.

Preferred Knowledge, Experience, And Training

National Animal Control Association certification.

First Aid and CPR certification.

1 year of experience in animal handling.

Licensing And Other Requirements

Valid state-issued driver’s license.

Special Requirements

Applicants must be able to pass:

City of Boise background check processes which includes a criminal history check and reference checks in accordance with the City of Boise Hiring Process Regulation

Driving Record Check

Working Conditions

The physical effort characteristics and working environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Efforts

While performing the duties of this job the employee is occasionally lifting/carrying up to 50 pounds. Also, the employee is occasionally pushing/pulling up to 35 pounds and rarely pushing/pulling up to 50 pounds. Work includes sensory ability to talk, hear and touch. Work in this position also includes close vision, distance vision, peripheral vision and depth perception. Employees will sit, stand, walk, runn, stoop, kneel, crouch, crawl, reach, grasp, climb and balance. Position requires hand/finger dexterity.Additional physical efforts include: ability to ride a bicycle and load and unload bike from van and walk trails..

Working Environment

The work environment will include inside conditions, outdoor weather conditions, extreme temperatures and in wet and humid conditions. Employees will also drive a vehicle as part of this position.May encounter aggressive people and/or animals, traffic, various weather conditions such as heat, rain, and freezing temperatures, various trail conditions including narrow trails and those with rocks. Exposure to snakes, mosquitoes and stinging insects as well as icy and muddy trails.

This position works: schedules including mornings and evenings.

Top talent deserves top-notch benefits. The City is among the best in the Treasure Valley when it comes to the benefits and perks we offer our employees.

Most positions are eligible for the general benefits listed here; firefighters, police officers, senior managers, command staff, and directors may be offered other benefit plans.

Healthcare:

+ ZERO premium medical coverage option for you and your family

+ Low-cost dental and vision options.

+ Post-employment health savings account.

Retirement and Investment Plans:

+ PERSI retirement benefits

+ 401(k) or 457b pre-tax investment options with employer match.

+ 457b Roth after-tax investment options with no match

WellBeing Program:

+ Up to $500 cash per year for participants.

+ Alternative transportation incentives.

Paid Leave – City employees receive generous paid leave:

+ 10 hours of vacation per month, and this increases the longer you stay with the City

+ 12 paid holidays every year

+ 8 hours of sick leave per month

+ 10 weeks Parental Leave

Life & Long Term Disability:

+ Basic Life insurance at no cost to you

+ Long Term Disability insurance at no cost to you

Other optional benefits:

+ Pre-tax Flexible Spending Accounts

+ Supplemental Life Insurance

+ Supplemental Disability Insurance

+ Tuition reimbursement

+ Free local bus pass

+ Corporate discount programs

+ AFLAC

+ Employee Assistance Program for short-term counseling on work, family, finances, and personal issues.

Please visit our website for further details mybenefits.cityofboise.org