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Job Title: Order Entry TechnicianJob Description

The Order Entry/Customer Service Pharmacy Technician plays a crucial role in processing and triaging medication orders. This position involves handling incoming calls and directing them appropriately. The technician will engage with long-term care facilities, pharmacists, nurses, and physicians to manage drug orders received via faxes and other forms of communication. Additionally, they will answer medication-related inquiries and assess patient profiles to determine the appropriateness of orders. Preparing documents by highlighting key information and entering medication orders efficiently is a central responsibility. The role is straightforward and repetitive, requiring attention to detail and problem-solving skills.

Responsibilities

+ Handle incoming calls and direct them appropriately.

+ Engage with long-term care facilities, pharmacists, nurses, and physicians regarding drug orders.

+ Manage medication orders received via faxes and other forms.

+ Answer questions regarding medications.

+ Assess patient profiles to determine appropriateness of orders.

+ Prepare documents by highlighting pertinent information.

+ Enter medication orders at a rate of 40-45 per hour.

+ Call on all new admissions to long-term care facilities.

+ Resolve order issues by understanding and utilizing the Automatic Dispensing Unit.

Essential Skills

+ Proficiency in SIG codes.

+ Certified Pharmacy Technician in Kansas.

+ Strong customer service skills.

+ Experience in order entry and data entry.

+ Attention to detail and problem-solving abilities.

+ Effective communication skills.

Additional Skills & Qualifications

+ Experience with Target, Walgreens, CVS, Cub Foods.

+ Registered Pharmacy Technician.

Work Environment

The technician will work in a quiet, production-based office environment. This closed-door setting is not customer-facing, allowing for a predictable schedule and individual work cubicles. The role is full-time, with hours from 3pm to 11:30pm, Monday through Friday. The company is in its growing stages with a startup feel, driven by technology, where team members are responsible for the frontline of the pharmacy, handling incoming phone calls, faxes, and electronic orders.

Pay and Benefits

The pay range for this position is $21.00 - $21.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Lenexa,KS.

Application Deadline

This position is anticipated to close on May 28, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email [email protected] (%[email protected]) for other accommodation options.