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Creative Studio Assistant

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Creative Studio Assistant

Salary

$40,960.00 - $66,764.00 Annually

Location

Norfolk VA 23510, VA

Job Type

Casual Part-time

Job Number

13093

Department

The Slover

Division

Slover Services

Opening Date

05/14/2025

Closing Date

5/24/2025 11:59 PM Eastern

+ Description

+ Benefits

+ Questions

Description

City of Norfolk: The Slover is currently seeking a part-time Creative Studio Assistant that assists in the daily operations of the Creative Studios, design, maker, production, and sound studios. Provides customer service to clients by providing information, promoting general usage of facilities, and operating all Creative Studios equipment.

The Creative Studios comprises design, maker, production, and sound studios for The Slover.

Departmental Hiring Salary Range: $19.69 Hourly

Essential Functions

+ Assists with individual creative studio clients and group workshops.

+ Assists in facilitating creative studio intake and orientation process.

+ Assists clients with learning and using creative software applications and related technology.

+ Performs various administrative duties to support Creative Studios operations as assigned.

+ Work requires the ability to read reports, applications, policies, and general correspondence.

Education/Experience

+ Work requires knowledge of a specific vocational, administrative, or technical nature which may be obtained with six months/one year of advanced study or training past the high school equivalency. Junior college, vocational, business, technical or correspondence schools are likely sources. Appropriate certification may be awarded upon satisfactory completion of advanced study or training.

+ One year of experience in the creative field or related customer service work.

Preferred Experience:

•Understanding of Adobe Creative Suite.

•Experience with Apple MacOS computer hardware and related equipment.

•Experience with creative technology such as 3/D printers, laser cutters, vinyl cutters, or similar.

Additional Information & Requirements

+ Valid driver’s license

Work Hours: This position is up to 20 hours per week. Workdays and hours will vary depending on organizational needs. Possible hours of employment may occur between the days/hours of:

Monday-Saturday 9 a.m.-7 p.m. and 12-4 p.m. on Sunday.

This position will require flexibility to work weekend and evening schedules.

+ Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.

+ Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.

+ Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.

+ Retirement

If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

+ The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant’s school of enrollment must be an accredited institution.

NOTE:

The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.

Non-City

Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.

01

The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.

+ I understand and will answer the following supplemental questions completely and thoroughly.

02

Are you a current or previous City of Norfolk employee?

+ Yes - I am a current City of Norfolk Employee

+ Yes - I am a previous City of Norfolk Employee

+ No - I am not a previous or current City of Norfolk employee

03

Please provide an explanation of any periods of unemployment that are 30 days or longer. Indicate N/A if you have not experienced any periods of unemployment.

04

Please select the highest level of education you have completed.

+ High School Diploma/GED

+ Some College (6 months or more)

+ Vocational/Technical Degree

+ Associate's Degree

+ Bachelor's Degree

+ Master's Degree or higher

05

How many years of experience do you have working in customer service environment?

+ No experience

+ Less than a year

+ 1-3 years

+ 3-5 years

+ More than 5 years

06

How many years of experience do you have working in a creative environment?

+ No experience

+ Less than a year

+ 1-3 years

+ 3-5 years

+ More than 5 years

07

How many years of experience do you have using the Adobe Creative Suite?

+ No experience

+ Less than a year

+ 1-3 years

+ 3-5 years

+ More than 5 years

08

This position may require you to work evening and weekend hours. Are you willing and able to accept this scheduling requirement?

+ Yes

+ No

09

For the next section of questions, please rate your proficiency using the following scale: (a) Basic – knowledge of basic techniques and concepts but little to no experience; (b) Novice - limited experience based on classroom or some on-the-job learning. Completing tasks requires significant help; (c) Intermediate – Practical experience applying common techniques. Able to complete tasks independently or with minimal guidance; (d) Advanced – Extensive experience applying many complex techniques. Often the “person to ask” when others need minor assistance; (e) Expert – Holds certification or advanced training. Considered the “go to” person for teaching others. Ability to use and troubleshoot production equipment such as computer audio systems.

+ Basic

+ Novice

+ Intermediate

+ Advanced

+ Expert

+ No experience

10

Ability to use creative technology such as 3/D printers, laser cutters, vinyl cutters or similar

+ Basic

+ Novice

+ Intermediate

+ Advanced

+ Expert

+ No experience

11

Ability to use Apple MacOS computer hardware and related equipment.

+ Basic

+ Novice

+ Intermediate

+ Advanced

+ Expert

+ No experience

12

Please indicate your veteran status. (A copy of your long form DD-214 may be required)

+ I am not a Veteran

+ I am a Veteran

+ I am a Disabled Veteran

Required Question

Employer

City of Norfolk

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