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IT Specialist 14 - Quality Assurance Specialist

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IT Specialist 14 - Quality Assurance Specialist

Salary

$36.52 - $53.39 Hourly

Location

Lansing, MI

Job Type

Permanent Full Time

Remote Employment

Flexible/Hybrid

Job Number

0801-25-21-121NG

Department

Technology, Management and Budget

Opening Date

05/14/2025

Closing Date

5/28/2025 11:59 PM Eastern

Bargaining Unit

NON-EXCLUSIVE REPRESENTED EMPLOYEE (NERE)

+ Description

+ Benefits

+ Questions

Job Description

Who We Are: The Department of Technology, Management and Budget(DTMB) supports the business operations of state agencies through a variety of services including Information Technology project delivery, maintenance and support. This position is with the Agency Services area of DTMB supporting the Michigan Department of State (MDOS).

What We Are Looking For: We are looking for a person who understands the value of public service and wants to help us meet the needs of our citizens and someone who embraces diversity. Above all, we are looking for someone that is passionate about IT application development. This person needs to be an excellent communicator, meaning you can effectively make oral and written reports, presentations and prepare clear and concise documentation. You need to have a team-oriented mindset and be capable of establishing and maintaining effective relationships with clients and team members. We need someone who can help resolve problems in a timely manner and seek effective solutions.

About The Position: This position will support the Michigan Department of State (MDOS), Bureau of Elections, which is responsible for managing the Qualified Voter File and providing appropriate testing support for this critical IT application. The Quality Assurance Specialist supports the Qualified Voter File. This position provides expertise and oversight for all automation testing initiatives. This position is responsible for understanding MDOS and DTMB quality objectives anddeveloping processes and strategic plans that ensure applications are delivered meeting quality standards. The Quality Assurance Specialist will serve as the Subject Matter Expert, ensuring compliance, for all IT project testing activities and deliverables, in accordance with the State Unified Information Technology Environment (SUITE) standards and SOM IT Governance. In addition, the Quality Assurance Specialist is responsible for selecting, maintaining and integrating the appropriate set of tools, processes and procedures to ensure all key quality processes are able to be implemented and maintained, including but not limited to: requirements traceability, test automation, test case and test result repositories, defect remediation tools, test data management plans, etc.

Position Location/Remote Office: The office location is Lansing, MI. The State of Michigan is not able to offer employment to out of-state applicants that do not plan to relocate. The Department of Technology Management and Budget currently offers a hybrid work option which requires two days working on-site at the official work location and three days of remote work per week.

What We Offer: The State of Michigan offers a competitive work experience that includes a tuition reduction program at several key higher education institutes if you would like to advance your education, good benefits, access to professional development training, excellent vacation and sick time policies and an ability to successfully juggle your work and family life. We would like the opportunity to share with you more about the benefits of working for the state and joining the State of Michigan employee family if you are interested.

SIGNING BONUS: This position may be eligible for a sign-on bonus up to $2,500. Up to $1,250 to be paid upon new hire and the remainder to be paid after satisfactory completion of the initial probationary period (12-month period). This does not apply to current state employees.

Classifications for the $2,500 bonus are:

Information Technology Infrastructure Analyst

Information Technology Programmer/Analyst

Information Technology Project Coordinator

Information Technology Project Manager

Information Technology Specialist

If you are a self-motivated person who wants a challenge and to work in a high paced environment, we are really interested in hearing from you. Please consider sending in your application today.

Online application must contain detailed work experience. It will be used as the primary source for the review of your qualifications. For more information about this posting, please review the position duties listed in the provided links below:

POSITION DESCRIPTION (https://mcsc.state.mi.us/AgencyPDFs/0801-25-21-121\_ITS14\_QA%20Specialist\_PD.docx)

JOB SPECIFICATION

DTMB is proud to be a Michigan Veteran’s Affairs Agency (MVAA) Gold Level Veteran-Friendly Employer.

Required Education and Experience

Education and Experience

Possession of a bachelor's degree with at least 21 semester (32 term) credits in one or a combination of the following: computer science, data processing, computer information systems, data communications, networking, systems analysis, computer programming, information assurance, IT project management or mathematics.

Experience

Information Technology Specialist 14

Three years of professional experience equivalent to an Information Technology Infrastructure or Programmer/Analyst P11 or one year equivalent to an Information Technology Infrastructure or Programmer/Analyst 12.

Alternate Education and Experience

An associate's degree with 16 semester (24 term) credits in one or a combination of the following: computer science, data processing, computer information systems, data communications, networking, systems analysis, computer programming, mathematics or equivalent; and at least two years of experience as an application programmer, computer operator, or information technology technician and four years of professional experience equivalent to an Information Technology Infrastructure or Programmer/Analyst P11 or one year equivalent to an Information Technology Infrastructure or Programmer/Analyst 12.

OR

At least an educational level typically acquired through the completion of high school and at least three years of experience as an application programmer, computer operator, or information technology technician and four years of professional experience equivalent to an Information Technology Infrastructure or Programmer/Analyst P11 or one year equivalent to an Information Technology Infrastructure or Programmer/Analyst 12.

Additional Requirements and Information

To be considered for this position you must:

+ Apply for this position online via NEOGOV; click on "Apply" in the job posting for instructions on submitting your electronic application. Hard copy applications are not accepted.

+ Relevant experience and/or education referred to in the supplemental questions must be documented in the resume, transcript and/or application to allow for accurate screening.

+ Attach a resume identifying specific experience and dates of employment. Dates of employment should include month and year and hours per week.

+ Attach a cover letter.

+ If applicable, attach a copy of an official transcript(s). We accept scanned copies of official transcripts. We do not accept web-based, internet, or copies of unofficial transcripts. Official transcripts provide the name of the institution, confirmation that a degree was awarded and on what date, and the registrar's signature.

+ We DO NOT accept foreign degrees that have not been evaluated to represent education equivalent to similar studies at an accredited US college/university.

Failure to complete any of the above items may result in your application not being considered and screened out. Click here for the transcript standards for the State of Michigan: Transcript Requirements (https://www.michigan.gov/-/media/Project/Websites/mdcs/neogov/OfficialTranscript.pdf?rev=48bebb14466146f797d59064e9a382d0)

Your application for any position does not guarantee that you will be contacted by the Department/Agency for further consideration. Only those applicants interviewed will be notified of the results.

The Office of Career Services (https://www.michigan.gov/mdcs/0,4614,7-147-6876---,00.html) offers current State Employees and interested applicants access to the job application process and a variety of career planning resources.

In accordance with federal law, all new employees must provide proof of identity and eligibility to work in the United States within three business days of beginning employment. DTMB Human Resources uses E-Verify in conjunction with the federal I-9 form to verify authorization of employment. If selected for employment, you must be able to submit proof of your legal right to work in the United States. DTMB does not offer employment sponsorship.

Accommodations

If you require a reasonable accommodation to participate in the application or selection processes, please contact theADA coordinator (https://www.michigan.gov/ose/-/media/Project/Websites/ose/Contact/RACs.pdf) for the agency that posted this position vacancy.

State employment also offers rewarding careers where you can help Michiganders enjoy better lives. Many State of Michigan jobs offer alternate work schedules and remote-work options that can help give the flexibility you need. The State of Michigan has been recognized as a leading U.S. employer by new graduates from 2021-2023 and a best large U.S. and state employer. Recognized on the international stage for fostering positive employee engagement, the State of Michigan is a past recipient of a North America Government Agency Employees Engagement Award.

More details on benefits for our new hires are below:

Rewarding Work:State of Michigan jobs allow you to serve Michiganders in many different ways depending on your interests and skills. Help preserve and protect our environment and the public health; enforce state laws and regulations; advocate for children, families, and victims of discrimination; support our state’s military and veterans; rebuild our state’s infrastructure; or support other state agencies through our fiscal, IT, and HR systems.

Insurance Benefits:The State of Michigan offers health, mental health, dental, and vision insurance to eligible career employees, their spouses, and their children. The state also covers a life-insurance benefit of two times employees’ annual salary (up to $200,000). The state also offers long-term-disability insurance that can provide continuing benefits if an injury or illness prevents employees from working. More information is available at www.mi.gov/employeebenefits.

Retirement Programs:The State of Michigan offers 401(k) and 457 plans for new hires to save for retirement. The state will automatically contribute an amount equal to 4% of your pay to a 401(k) account. The state will also match up to 5% of your pay if you contribute to your 401(k) account. Your contributions vest immediately, and the state’s contributions fully vest after just 4 years. More information is available athttp://www.mi.gov/orsstatedc.

Vacation and Sick Leave:Eligible full-time employees receive between15 and 35 personal daysand 13 sick daysper year that may be rolled over to the following year if not used. Eligible employees also receive an additional day each year for community service or school functions.

Paid Parental Leave:Eligible employees can take 12 weeks of paid leaveimmediately after a birth or adoption to allow needed time together at home with a new child.

Paid Holidays:Eligible employees receive 13 or 14 paid holidays each year including New Year’s Eve and Day, Martin Luther King Jr. Day, Presidents’ Day, Memorial Day, Juneteenth, the Fourth of July, Labor Day, Election Day, Veterans Day, Thanksgiving, Thanksgiving Friday, Christmas Eve and Day.

Bonus Programs:Eligible employees with five years of service also receive annual longevity bonuses that grow as seniority increases. Some positions also may qualify for recruitment, retention, and performance bonuses or other special pay premiums.

Military Pay Differential:Employees in the guard or reserves may also qualify for supplemental pay benefits if miliary pay during qualifying duty is less than normal state pay. Prior military service may also allow seniority credits to accelerate eligibility for longevity bonuses and additional personal leave accrual.

Tax-Advantaged Programs:In addition to 401(k) and 457 retirement accounts, the state also offers flexible spending account (FSA), health savings account (HSA), and qualified transportation fringe benefit (QTFB) programs that can help you save money by reducing your taxable income.

Student Loan Forgiveness:Working for the State of Michigan may allow you to participate in programs that forgive the balance of qualifying student loans. Information (https://studentaid.gov/manage-loans/forgiveness-cancellation) to help determine if you could qualify is available from the U.S. Department of Education.

Tuition Reduction:Some colleges and universities offer savings to eligible employees and family members to further their education while working for the State of Michigan.

Professional Development: To help develop your career, programs are available to apply for reimbursement of up to $2,000 a year for education and training for college course credits and non-degree programs.

Alternative and Remote Work Schedules:Depending on the nature of their duties, many state jobs offer flexible work schedules and remote or hybrid telecommuting options that can help obtain the work-life balance that you seek.

Great Lakes and Great Times:Michigan boasts four Great Lakes, 11,000 inland lakes, 36,000 miles of rivers and streams, 20 million acres of forests, 100 state and national parks and recreation areas, 1,300 miles of bike trails, 6,500 miles of snowmobile trails, the second-most ski areas in the nation, 650 public golf courses, 600 campgrounds, and an international dark-sky park—just for starters. Our cities offer concerts and cultural events, storied sports teams, education hubs, vibrant downtowns, one-of-a-kind craft beverages, and renowned restaurants for every appetite. From urban centers to beach towns to the great outdoors, the opportunities are endless. With your state salary and benefits and Michigan’s affordable cost of living, you can explore all that Michigan has to offer.

Updated: 2/28/24

01

INTCSPL – Do you possess a bachelor's degree or higher with at least 21 semester (32 term) credits in one or a combination of the following: computer science, data processing, computer information systems, data communications, networking, systems analysis, computer programming, information assurance, IT project management, or mathematics and at least three years of post-degree professional experience equivalent to an Information Technology Infrastructure or Programmer/Analyst P11 or one year equivalent to an Information Technology Infrastructure, or Programmer/Analyst 12. If so, please attach a copy of your official college transcripts. OR An associate's degree with 16 semester (24 term) credits in one or a combination of the following: computer science, data processing, computer information systems, data communications, networking, systems analysis, computer programming, project management, mathematics or equivalent; and at least two years of experience as an application programmer, computer operator, or information technology technician; and three years of professional experience equivalent to an Information Technology Infrastructure, or Programmer/Analyst P11 or one year equivalent to an Information Technology Infrastructure, or Programmer/Analyst 12. If so, please attach a copy of your official college transcripts. OR At least an educational level typically acquired through the completion of high school and at least four years of experience as an application programmer, computer operator, or information technology technician and three years of professional experience equivalent to an Information Technology Infrastructure, or Programmer/Analyst P11 or one year equivalent to an Information Technology Infrastructure, or Programmer/Analyst 12.

+ Yes

+ No

02

How many years of experience do you have as a Quality Assurance Analyst on highly complex projects that required requirements analysis, writing test cases, executing test cases, and identifying defects? (If you possess this type of experience, you must document it in your application materials for accurate screening.)

+ None

+ Less than 1 year

+ 1-3 years

+ 3-5 years

+ More than 5

03

If you indicated you have experience as a Quality Assurance Analyst on highly complex projects that required requirements analysis, writing test cases, executing test cases, and identifying defects, please describe your experience. If you have none, write N/A.

04

How many years of experience do you have analyzing complex projects and writing test plans and test strategies to align with strategic IT policy? (If you possess this type of experience, you must document it in your application materials for accurate screening.)

+ None

+ Less than 1 year

+ 1-3 years

+ 3-5 years

+ More than 5 years

05

If you indicated that you have experience analyzing complex projects and writing test plans and test strategies to align with strategic IT policy, please describe your experience. If you stated none, write N/A.

06

How many years of experience do you have working directly with business (client) leaders, management, and managing customer relations? (If you possess this type of experience, you must document it in your application materials for accurate screening.)

+ None

+ Less than 1 year

+ 1-3 years

+ 3-5 years

+ More than 5 years

07

If you indicated you have experience working directly with business (client) leaders, management, and managing customer relations, please describe your experience. If you stated none, write N/A.

08

Do you have experience in a lead role on projects using the state’s SUITE methodology or something similar? (If you possess this type of experience, you must document it in your application materials for accurate screening.)

+ Yes

+ No

09

If you indicated that you have experience in a lead role using the state’s SUITE methodology or something similar, please describe your experience. If you stated none, write N/A.

10

Do you have experience developing and implementing process improvements? (If you possess this type of experience, you must document it in your application materials for accurate screening.)

+ Yes

+ No

11

If you indicated you have experience developing and implementing process improvements, please describe your experience. If you stated none, write N/A.

12

Do you have experience with automated testing? If so, describe your experience, your role and the tools used to implement test automation. If not, write N/A.

13

As an example of your written communication, please compose an email, below, in response to the following scenario: You are the Quality Assurance lead on an agile project. During UAT the Product Owner (Jane Smith) identified multiple defects. Upon review you find that these are not defects, rather missed requirements. In the past you and the product owner have had disagreements related to out-of-scope functionality. You must contact your product owner to address the issue.

14

In accordance with federal law, all new employees must provide proof of eligibility to work in the United States within three business days of beginning employment. If selected for employment, are you able to submit proof of your legal right to work in the United States?

+ Yes

+ No

15

This position is hybrid which requires a minimum of 2 days working in office at your designated work location within Michigan. Do you acknowledge this requirement and would you still like to be considered for this position?

+ Yes

+ No

16

Please be aware the application review and determination of your eligibility for this position is based solely upon the information provided in your application packet, especially the Work Experience, and Supporting Attachments (Official transcripts, foreign degree evaluation, certifications, etc.) sections of your application. Therefore, it is imperative that you provide extensive detail and accurate dates of employment in the applicable sections of your application. Unsupported responses or applications without requested application materials may result in you being eliminated from further consideration. Have you read and understand the evaluation process of your application materials and have you provided all details and required attachments for this position?

+ Yes

+ No

Required Question

Employer

State of Michigan

Department

Technology, Management and Budget

Address

[email protected]

Elliott-Larsen Bldg., 2nd fl., 320 S. Walnut Street

Lansing, Michigan, 48909

Phone

Attn: HR Office

Website

www.michigan.gov/dtmb

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