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Position Information

Posting Title Environmental Program Coordinator

Job Requisition Number AE504066

Position Number 119631

Job Type Full-Time

Division Name Customer Energy Solutions

Minimum Qualifications

+ Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to Environmental Science, Life Science, Biology, Chemistry, Engineering, Landscape Architecture, Public Administration, Business Administration, Planning, plus six (6) years of experience in a related field.

+ Master’s degree may substitute for experience up to two (2) years.

+ Related experience may substitute for education up to four (4) years

Licenses and Certifications Required:

None.

Notes to Applicants

This position will support the coordination of the Austin Energy Solar for All program that is currently in development. This position will be responsible for leading planning and implementation of parts of Solar for All, including the Community Ambassadors, and customer experience, and supporting the Solar for All project team throughout project planning and execution.

Primary duties will include:

+ Coordinate program operations, including strategy, reporting, budget, and vendor contracts.

+ Support development and updates of program documents and processes.

+ Lead the customer application and enrollment process and ensure participants have a positive customer experience.

+ Resolve customer or contractor escalations and implement best practices for utility demand-side management programs.

+ Coordinate development of new program offerings and customer services that support community education, solar energy, and grid resiliency with a focus on low-income and disadvantaged customers.

+ Lead the Community Ambassadors to ensure they have what they need to be successful.

+ Development and implementation of program outreach.

+ Coordinate marketing and outreach efforts and collaboration with key internal and external stakeholders with a focus on low-income and disadvantaged communities. Stakeholders include non-profits, advocacy organizations, City of Austin boards and commissions, and other City of Austin departments.

+ Facilitate and assist with the training of staff and contractors.

Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE (http://www.austintexas.gov/department/active-employee-benefits) for more information.

EMPLOYMENT APPLICATION :

+ The City of Austin employment application is an official document; incomplete applications will not be considered.

+ Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications.

+ The Employment Record should be complete with job titles, employment dates, job duties, functions, and responsibilities for each position held. Starting salary will be based on overall relevant experience from your application.

+ Resumés will not be accepted and statements such as “see resumé” will not be accepted. You may use “N/A” for fields that are not applicable

+ Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement.

+ Once the job posting has closed, applications cannot be changed.

FAIR LABOR STANDARDS ACT :

+ This position is classified as EXEMPT (Salaried). Exempt employees are not eligible for overtime compensation.

IF YOU ARE SELECTED AS A TOP CANDIDATE :

+ Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution.

+ If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date.

+ This position requires a criminal background investigation.

WORK SCHEDULE :

+ This position has been designated as a Critical Employee position. Critical Employees are considered necessary and vital and supports activities that impact City or department operations. This work can be done while at a designated work site or while working at an alternate work location. Critical employees who are able to work at an alternative work location are required to do so. Schedules may be modified, and employees may be reassigned to another area during extraordinary situations or emergency conditions to provide essential services.

TRAVEL :

+ If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, (https://www.austintexas.gov/sites/default/files/files/Employment/new\_hire\_driver\_safety\_standards.pdf) you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.

Pay Range

$32.23 – $40.29 per hour

Hours

Work/Location Schedule Notes:

+ Monday – Friday: 8:00 a.m. – 5:00 p.m.

+ Additional work hours may be required to support the 24-hour Utility operations, which may include evenings, weekends, holidays, inclement weather and emergency closures.

Job Close Date 05/29/2025

Type of Posting External

Department Austin Energy

Regular/Temporary Regular

Grant Funded or Pooled Position Grant Funded

Category Professional

Location 4815 Mueller Blvd, Austin TX 78723

Preferred Qualifications

Preferred Experience:

+ Experience in coordinating demand-side management programs and implementing process improvement and operational best practices.

+ Experience engaging with low-income customers, advocates, and stakeholders about energy efficiency and education.

+ Experience with procurement processes and the coordination of vendors.

+ Knowledge or certifications related to solar energy and electric utility policies and operations, or the ability to obtain within 6 months of hire.

+ Advanced level of proficiency with Microsoft Office Suite, specifically with Word, Excel, and PowerPoint.

+ Ability to travel to more than one work location.

Duties, Functions and Responsibilities

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

+ Serves as coordinator or liaison for interdepartmental and interagency issues and projects

+ Communicates project and program information to internal and external customers

+ Assists in management or resolution of interdepartmental and interagency conflicts

+ Facilitates closure of litigated cases

+ Negotiates permit and/or plan revisions with project engineers and contractors

+ Develops/establishes service agreements with other programs, departments and agencies

+ Develops and manages contracts

+ Manages and reviews environmental remediation plans

+ Provides technical advice and assistance to City management, staff, contractors, and businesses

+ Evaluates projects, programs and criteria

+ Assists in the development and adoption of new City Code regulations, policies and procedures

+ Assists in development of new/revised interdepartmental or interagency protocol or procedures

+ Reviews, evaluates and recommends revisions to City Code, rules, policies and legislative bills

+ Reviews, evaluates and recommends revisions to technical reports, studies and contract documents

+ Reviews site plans, environmental site assessments and stormwater/effluent discharge proposals

+ Evaluates existing conditions, collects samples, interprets sampling data, and develops corrective action plans

+ Educates and conducts presentations to public

+ Assists in the development of short and long range plans

+ Prepares written reports, memoranda, letters, RFP / RFQ /IFBs and Standard Operation Procedures

+ Assists in the development and monitoring of budgets

+ Attends City Council, Board, Commission Meetings, etc. as a City/Department staff representative

+ Responds to requests from the media

Responsibilities- Supervision and/or Leadership Exercised:

May provide leadership, work assignments, evaluation, training, and guidance to others

Knowledge, Skills and Abilities

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

+ Knowledge of applicable processes, techniques, and methods.

+ Knowledge of city practice, policy, and procedures.

+ Knowledge of supervisory and managerial techniques and principles.

+ Skill in handling conflict and uncertain situations.

+ Skill in handling multiple tasks and prioritizing.

+ Skill in using computers and related software applications.

+ Skill in data analysis and problem solving.

+ Ability to establish and maintain effective communication and working relationships with city employees and the public.

+ Ability to work with frequent interruptions and changes in priorities.

+ Ability to train others.

Criminal Background Investigation This position has been approved for a Criminal Background Investigation.

EEO/ADA

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

Supplemental Questions

Required fields are indicated with an asterisk (*).

+ * The minimum qualifications for the Environmental Program Coordinator are graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to Environmental Science, Life Science, Biology, Chemistry, Engineering, Landscape Architecture, Public Administration, Business Administration, Planning, plus six (6) years of experience in a related field. Master's degree may substitute for experience up to two (2) years. Related experience may substitute for education up to four (4) years. Do you meet the minimum qualifications as described?

+ Yes

+ No

+ * Please provide a brief description of how you meet the minimum qualifications listed for this position-to include, meeting the educational requirements, years of related experience and substitutions.

(Open Ended Question)

+ * Do you have experience in coordinating demand-side management programs and implementing process improvement and operational best practices?

+ Yes

+ No

+ * Do you have experience engaging with low-income customers, advocates, and stakeholders about energy efficiency and education?

+ Yes

+ No

+ * Do you have experience with procurement processes and the coordination of vendors?

+ Yes

+ No

+ * Do you have knowledge or certifications related to solar energy and electric utility policies and operations?

+ Yes

+ No

+ * Which of the following best describes your proficiency with Microsoft Office Suite, specifically with Word, Excel and PowerPoint?

+ None

+ Basic

+ Intermediate

+ Advanced

+ * Do you have the ability to travel to multiple sites as part of the regular job duties?

+ Yes

+ No

+ * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Investigation (CBI) to be hired.

+ I acknowledge and understand this position requires a Criminal Background Investigation (CBI).

Optional & Required Documents

Required Documents

Optional Documents

Contact City of Austin Employment Services

Office: 512-978-JOBS (5627)

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