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Description

Under the supervision of the Manager, the Administrative Assistant is responsible for providing scheduling and administrative support for Nuclear Medicine and PET/CT procedures for both inpatient and outpatient services at the Westwood and Santa Monica locations.

Key Responsibilities:

+ Schedule patient appointments in person and by phone

+ Verify insurance coverage and benefits for requested procedures

+ Confirm and obtain authorizations for office visits, procedures, and therapies

+ Inform patients of financial responsibility prior to appointments

+ Confirm appointments and provide preparation instructions

+ Coordinate ancillary services such as transport, anesthesia, EEG, and others as needed

+ Collaborate with various UC departments to support seamless patient care

+ Assist with special projects and general administrative tasks as assigned

Salary Range: Qualifications

+ Knowledge of Microsoft Word, Outlook e-mail, Word, Excel and basic knowledge of PC applications.

+ Ability to work independently and exercise appropriate decisions with minimum supervision.

+ Strong communication skills to interact with psychiatric patients and explaining department's policies as they relate to appointment scheduling, billing, collections and registration.

+ Experience in working as part of a team, establishing and maintaining cooperative working relationships with all staff members, management and the public.

+ Skill in organizing and prioritizing assignments.

Preferred

+ Knowledge of Care Connect (EPIC) systems.

+ Working knowledge of Medi-Cal, HMO's, PPO's, third party payors, etc., authorizations and eligibility requirements and regulations.

UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person’s unique achievements and experiences to further set us apart.