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Full job description

JOB OVERVIEW:

Set up and break down all meeting rooms, banquet space and ballroom areas. Clean and maintain all corridors, vending areas, elevators and landings and service areas in the banquet facilities ensuring hotel’s standards of cleanliness.

At **InterContinental Hotels & Resorts®** we want our guests to feel special, cosmopolitan and In the Know which means we need you to:

+ **Be charming** by being approachable, having confidence and showing respect.

+ **Stay in the moment** by understanding and anticipating guests’ needs, being attentive and taking ownership of getting things done.

+ **Make it memorable** by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.

DUTIES AND RESPONSIBILITIES:

Financial Returns

+ Clean, store and secure in an organized manner all tables, chairs, and audio visual equipment, platforms/stages and other equipment used for banquet functions.

People

+ Inspect cleanliness and working condition of all equipment to be set up in function area. Report all damages or issues to Supervisor.

Guest Experience

+ Maintain cleanliness of banquet rooms, banquet hallways, and storage and service areas.

Responsible Business

+ May refresh room during breaks (replenish supplies, water pitchers, etc.)

+ Set-up and/or break-down tables, chairs, audio visual equipment and platform/stages and other equipment as specified by group requirements. Set-up table linens, skirting and table top items (water pitchers, glasses, supplies, etc.)

+ May retrieve clean linen and skirting and stock in storage areas

+ May pick-up and deliver all boxes and materials (flip charts, easels, blackboards, etc.) for function

+ Perform other duties as assigned.

QUALIFICATION AND REQUIREMENTS

Basic reading and writing and mathematical skills. General knowledge of banquet operations preferred.

This job requires ability to perform the following:

+ Handling, carrying or lifting items weighing up to 100 pounds (tables, chairs, trays, equipment, etc.)

+ Moving about the function areas

+ Bending, stooping, kneeling

Other:

+ Communication skills are utilized a significant amount of time when interacting with guests, co-workers and supervisors.

+ Reading and writing abilities are utilized often with banquet event orders and instructions.

+ Basic math is used frequently to ensure the proper set up of tables, settings, chairs, etc.

+ May be required to work nights, weekends, and/or holidays

WHAT WE OFFER:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including an impressive room discount and some of the best training in the business.

The hourly pay rate for this Hourly role is $33.41.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance by always welcoming different backgrounds, experiences, and perspectives.

IHG Hotels & Resorts gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you’ll become part of our ever-growing global family.

At IHG Hotels & Resorts, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognized and respected – wherever they are in the world. Want to be part of the journey?

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

**Important information** :

+ The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

+ No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

+ If you require reasonable accommodation during the application process, please click here .

+ IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.

+ If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.