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  • Customer Service Representative

    Robert Half Office Team (San Diego, CA)



    Apply Now

    Description

    At Robert Half, we connect talented professionals with top companies to build successful businesses and fulfilling careers. We're currently seeking a Customer Service Representative for a client in San Diego, CA. As a Customer Service Representative, you will be the first point of contact for customers, providing support, resolving inquiries, and ensuring a positive experience with our client’s products or services. This role requires excellent communication skills, a proactive mindset, and the ability to manage multiple tasks efficiently.

    Key Responsibilities

    + Professionally handle incoming inquiries via phone, email, or chat to resolve customer concerns effectively.

    + Provide accurate information about products, services, and company policies.

    + Troubleshoot and resolve customer issues in a timely and empathetic manner.

    + Maintain up-to-date knowledge of company offerings to address customer needs effectively.

    + Utilize CRM software to document, track, and manage customer interactions.

    + Collaborate with internal teams to escalate complex issues and ensure resolution.

    + Identify opportunities to improve customer satisfaction and loyalty.

    + Meet or exceed individual and team performance metrics.

    Requirements

    + 1+ year of customer service experience (preferred, but not required for entry-level roles).

    + Exceptional verbal and written communication skills.

    + Strong problem-solving and conflict-resolution abilities.

    + Proficient in using CRM systems, Microsoft Office Suite, or similar technology.

    + Ability to thrive in a fast-paced environment and multitask effectively.

    + Friendly, empathetic, and patient demeanor.

    + Team-oriented mindset with a commitment to excellence.

    + Ability to adapt to evolving systems and workflows.

    + High school diploma or equivalent required; further training or certification in customer service is a plus.

     

    If you're passionate about delivering great service and fostering customer loyalty, this could be the perfect opportunity for you!

    TalentMatch®

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

     

    Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

     

    All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

     

    • 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .

     


    Apply Now



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