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Executive Assistant

WFH Flexible • Salem, MA (http://maps.google.com/maps?q=Salem+MA+USA)

Description

The position requires a minimum of three days in the office per week. However, based on operational needs, additional in-office days may be required.

Primary Purpose of Position:

The Executive Assistant (EA) provides high-level support to the staff leader of a mission-driven Community Health Center. This hybrid role requires exceptional organizational skills, including the ability to effectively manage up, demonstrate high emotional intelligence, discretion, and an understanding of the healthcare environment or a desire to learn. The EA is a trusted partner who manages schedules, drafts criticaldocumentationand presentations, supports all the work of the Board and Board committees, and ensures smooth daily operations, partnering with the President and CEO to ensure she can focus on strategic leadership and community impact.

The Organization

North Shore Community Health (NSCH) is a highly accomplished community health organization that prides itself on its compassionate approach to serving the surrounding communities with comprehensive and culturally sensitive care. With a strong commitment to excellence, NSCH provides:

+ Comprehensive primary care.

+ Dental services.

+ Behavioral health care.

+ Care management.

+ Pharmacy services.

+ Substance abuse disorder treatment.

+ Nurse care management.

+ Insurance enrollment assistance.

NSCH operates service sites at Gloucester, Peabody, and Salem Family Health Centers, ensuring convenient access to care. Additionally, NSCH extends its reach through school-based health centers within the Salem and Peabody School Districts. NSCH collaborates with Bentley Academy, Collins Middle School, Horace Mann School, Bates Elementary School, and the Peabody Learning Academy for behavioral health services.

As a community-based safety net healthcare provider, NSCH actively encourages diversity and welcomes staff members who reflect the rich tapestry of our communities. We highly value the contributions of our team members and offer a wide range of perks and comprehensive benefits. These include health and wellness benefits, tuition reimbursement, loan forgiveness opportunities, and other appealing benefits.

We believe in supporting our employees from day one, and all eligible staff members can take advantage of these benefits right from the start of their employment at NSCH. We aim to foster a supportive and rewarding environment that empowers our team members to provide exceptional care to our communities.

Mission

North Shore Community Health’s mission is to build healthy communities by providing exceptional care to all.

Vision

Healthy People | Vibrant Communities

Values

Accountability

We take our responsibility to ourselves, each other, and the NSCH Community very seriously. We understand our individual roles, and positions of power with respect to how others perceive our roles and actions. We hold ourselves accountable when we make mistakes–acknowledging the error, owning it, taking corrective actions, and moving forward. We follow through on what we commit or resolve to do.

Integrity

Integrity is the foundation of healthy relationships. We are committed to the highest ethical standards: honesty, fairness, respectfulness, and trustworthiness. We are honorable and respectful in dealings with others, and we strive to deal honestly, fairly, and in a respectful, ethical, and trustworthy manner when in agreement or disagreement.

Empathy

Empathy is a deep appreciation for another’s situation and point of view, which is the basis for the golden rule and our intrinsic sense of justice. We strive to bring empathy into our interactions with each other and with our patients.

Courage

We see courage as the strength of character to stand up for our convictions and belief system. To have courage is to have the fortitude to take risks and to extend one’s behaviors, actions, and thoughts beyond one’s comfort zone. We appreciate that courage is often required to compromise. Courage is a state of mind to face adverse, difficult, and challenging situations with confidence and positive energy.

Respect

NSCH holds its patients in the highest regard. We provide care that is respectful of and responsive to individual patient needs and values. We take the time to listen to concerns, understand what is important, and provide appropriate solutions and care. We do this through coordination and integration of care, collaboration, and teamwork.

Commitment

NSCH is committed to the health and well-being of its community, patients, and staff. We demonstrate this commitment by constantly striving to align our actions with our mission, vision, and values.

EEO Statement:

We, North Shore Community Health (NSCH), are an equal employment opportunity employer. Our goal is to have a diverse workforce representative of all people, at all job levels, in the organization. We do not and will not make any personnel decisions (like recruiting, hiring, job assignments, and promotions) based on age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity, gender expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

Essential Functions:

+ Executive Support

+ Manage and optimize the President and CEO’s calendar, including scheduling all appointments, meetings, and travel.

+ Draft and organize materials for meetings, presentations, and reports.

+ Handle confidential information with the highest level of integrity and discretion.

+ Draft, review, and edit correspondence, reports, presentations, and communications on behalf of the President and CEO and/or other Leadership Team members.

+ Partner with the President and CEO to develop and utilize tools to effectively manage workload and track and report on the progress of all projects and priorities

+ Board & Leadership Support

+ Coordinate logistics, draft and compile materials for monthly Board of Directors and Board Committee meetings, and weekly staff leadership team meetings.

+ Draft and distribute meeting minutes and notes, ensuring tracking, communication, and follow-up on all action items.

+ Serve as key staff liaison for the Board as well as the staff Leadership Team, staff, and external partners.

+ Operations & Communication

+ Screen, prioritize, and respond if appropriate to all communications and requests to the President and CEO.

+ Coordinate all Leadership Team initiatives and maintain all project timelines.

+ Support special projects as assigned by the President and CEO, including grant proposals, the organizational strategic plans, and community outreach efforts.

+ Travel & Event Coordination

+ Arrange travel itineraries and accommodations.

+ Plan and execute small events, conferences, and off-site retreats.

Requirements

• Education: Bachelor’s degree; equivalent combination of education and experience may be considered.

• Experience: Minimum 3–5 years of experience supporting a senior executive, preferably in a nonprofit or healthcare setting.

• Skills:

• Excellent organizational and multitasking abilities.

• Strong written and verbal communication skills.

• Proficiency in Microsoft Office Suite and common collaboration tools (e.g., Zoom, Teams, Google Workspace, ChatGPT).

• Ability to work independently and handle sensitive matters with professionalism and discretion.

• Preferred Attributes

• Familiarity with community health, public health, or nonprofit organizations.

• Commitment to the mission of equitable, accessible healthcare for all.

• Bilingual (English/Spanish or other relevant language) is a plus.

As a health center, NSCH ensures that all employees comply with the annual requirements for vaccinations and health screenings. All employees must be vaccinated against COVID-19 as a condition of their employment unless they have been granted a religious or medical exception. Proof of COVID-19 vaccination must be provided, and prospective employees must be vaccinated before their first day of employment, submitting their vaccination record and pre-hire paperwork. If you need to request an exemption from the vaccine requirement or have any inquiries regarding this policy, please contact the Human Resources Department at [email protected].

At North Shore Community Health, our commitment lies in fostering a diverse workforce. If you're enthusiastic about this position but feel that your previous experience aligns differently with every requirement in the job description, we still encourage you to apply! Your skills could be a great fit for this role or other opportunities within North Shore Community Health.

Living on the North Shore

With facilities in Salem, Peabody, and Gloucester, NSCH offers access to New England’s Coastal charm just thirty minutes outside Boston. The North Shore is connected to the city via the Rockport Commuter Rail line, which makes stops in Salem and Gloucester. The North Shore has plenty to offer, with a rich history and thriving cultural scene.

For Information, Please Contact:

Talent Acquisition Department

North Shore Community Health

[email protected]