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Position Title:

Water System Maintenance Supervisor

Job Description:

Supervises water system maintenance crews who respond to Water Department emergencies and trouble calls. Diagnoses and makes system repairs; installs, tests, calibrates, repairs and replaces water meters; carries out preventive maintenance on valves, service lines, main lines, hydrants and meters; and performs buildings/grounds repair and upkeep. Reports to Water System Manager.

Position Salary Range:

$65,489 - $89,453

This position is eligible for full city benefits, including:

+ Health Insurance (95% of premium paid by city)

+ Dental, Vision and Life Insurance

+ Paid vacation and personal leave

+ Six to Twelve weeks of paid parental leave from day 1 of employment

+ Retirement contributions toward a pension plan and/or 401(k)

+ A robust Employee Assistance Plan (EAP)

+ Up to $4,000 tuition reimbursement annually

+ Discounted supplemental benefits like pet insurance and legal services

Key Responsibilities:

+ Supervises field and/or shop crews who respond to emergency and routine water system trouble calls, including main, service, fire line and hydrant breaks, blown meters, broken valves, and water related road damage and sink holes. Repairs and replaces broken pipes, mains, valves and hydrants; and installs and replaces various types of commercial and residential water meters.

+ Instructs, trains and evaluates subordinates regarding operation and maintenance of tools and equipment, and observance of safety and other procedures.

+ Plans, prioritizes and monitors all maintenance work. Determines best means and methods for job. Recommends changes in operational procedures and system components. Provides expertise and trouble shoots.

+ Prepares records and reports. Requisitions equipment, supplies and materials. Assists with specifications. Assists in budget preparation and monitoring.

+ Coaches and counsels employees and conducts regular performance reviews. Resolves personnel issues including grievances, work assignments and disciplinary actions. Recommends hiring and firing. Is responsible to implement and oversee departmental safety program in the field.

+ Ensures that service histories are kept in computerized file, follow-up jobs are carried out in appropriate time frame, and crews are provided with proper equipment and training.

+ Responds to questions and complaints from customers and outside agencies. Trains employees on departmental policies and procedures and implements same. Coordinates work with other supervisors, divisions, departments, outside government agencies and customers.

+ Backs up other field or shop maintenance supervisors as necessary.

+ Performs other duties as required.

Minimum Qualifications:

+ High school graduation or GED equivalent and two years' post high school study in administration, hydrology, pipe fitting, plumbing or mechanical craft, plus five years' paid work experience in water system maintenance. Two years' supervisory or lead person experience also required. Education and experience may be substituted on a year for year basis, except for the supervisory requirement.

+ Ability to prioritize and assign work to subordinates; diagnose and resolve water system maintenance problems, write reports; keep records of labor and materials used, and communicate well with other supervisors, subordinates, representatives of other departments, government agencies and the general public under varying circumstances.

+ Possession of flagging certification and valid driver's license or driving privilege card.

WORKING CONDITIONS:

+ Normally light to moderate physical activity. May on occasion push, pull or lift medium to heavy weights. Difficult working conditions at times due to weather or emergency circumstances. Moderate exposure to disagreeable elements such as heat, cold, dampness, fumes, noise or grease.

+ Occasional exposure to hazards presented by closeness of heavy equipment operation, trenches and biological hazards. Frequent driving of assigned vehicle.

+ Constant exposure to stress as result of human behavior and the demands of the position.

+ Subject to emergency call on a 24‑hour, seven‑day‑week basis. Pulls 7-day/24 hour stand-by on a rotation basis.

The above statements are intended to describe the general nature and level of work being performed by persons assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities and skills required of personnel so classified.

All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

POSITION TYPE

Full-Time

POSITION SALARY RANGE

$65,489 - $89,453

DEPARTMENT

Public Utilities

Full Time/Part Time:

Full time

Scheduled Hours:

40

Salt Lake City is a place where your skills and dedication directly contribute to the community. With a team serving over 200,000 residents, we take pride in delivering meaningful work—from maintaining infrastructure to shaping public programs—with integrity and professionalism.

We value experience, accountability, and results. Our organization recognizes talent and rewards contribution, offering employees opportunities to grow, lead, and make a lasting difference.

If you're driven by public service and want to help shape the future of our city, we’d love to work with you.

Salt Lake City offers a competitive and well-rounded benefits package designed to support your health, financial future, and professional growth. To learn more, visit our Benefits & Wellness (https://www.slc.gov/hr/benefits-and-wellness/) site.

Health & Wellness

+ 95% City-paid medical insurance

+ Dental, vision, life insurance

+ HSA (with $1,000–$2,000 City contribution)

+ Wellness clinic for employees & families

+ Robust Employee Assistance Program (EAP)

Financial Perks

+ Tuition reimbursement (up to $4,000/year)

+ Retirement contributions (pension and/or 401(k))

+ Discounted pet insurance, legal services, and more

Thinking about applying or weighing another offer?

Use our Total Compensation Calculator (https://tools.slc.gov/totalcompensation/) to see the true value of your job offer—including salary, benefits, retirement, and more.

We know time away from work is essential for rest, personal needs, and family life. Salt Lake City offers generous paid leave to help you recharge and stay balanced. To learn more, visit our Benefits & Wellness (https://www.slc.gov/hr/benefits-and-wellness/paid-leave/) site.

+ 12 vacation days to start

+ 12 paid holidays + 1 personal holiday

+ Up to 80 hours personal leave annually

+ 6 - 12 weeks of paid parental leave

+ Bonus leave credit for eligible rehires & public sector transfers

Our Recruitment Team is ready to assist you throughout the entire hiring process—from questions about job openings to application support. Reach the Recruitment Team at 801-535-6699Or email: [email protected]

The City is committed to the full inclusion of all qualified individuals. As part of this commitment, Salt Lake City will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at 801-535-7900.

Salt Lake City is proud to be a partner of the Utah Patriot Program, providing employment opportunities for Veterans, Military and spouses. We are also a proud National Service Partner.