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Overview

Position Overview:

In this newly created role, you will have a unique and exciting opportunity to leverage your expertise and passion to design and

implement a best-in-class development program that supports ABM’s strategic growth in the facility management industry. As a key

member of the ABM Learning & Development team, you will work closely with the ABM Performance Solutions (APS) team to

architect, scale, and eventually lead a team responsible for the APS development program.

Key Responsibilities:

• Lead the design, implementation, and continuous improvement of a scalable facilities management development program

aligned with ABM’s business goals.

• Build and manage a high-performing team as the program scales, ensuring organizational capabilities are developed in

alignment with talent and operational needs.

• Partner with operational leaders, HR, and subject matter experts to identify business objectives and performance metrics

that improve operational efficiency and workforce effectiveness.

• Serve as a strategic advisor and thought leader on talent development philosophy, influencing stakeholders on best

practices, hiring strategies, and organizational design.

• Track, manage, and report on development program outcomes and KPIs, with full accountability for learning impact and

business alignment.

• Collaborate with senior leadership on critical talent initiatives, including workforce planning, succession management, and

capability building for key APS roles.

• Actively contribute to broader talent management initiatives across ABM, helping to elevate technical talent through

workforce development partnerships and innovative programs such as apprenticeships, internships, and technical/trade

school alliances.

• Operate effectively within a fast-paced, matrixed environment while demonstrating strong organizational agility, strategic

thinking, and execution.

Reporting Structure: This position reports to the Corporate Learning and Talent Development function and offers regular exposure to the APS Senior Leadership Team and Vice Presidents across ABM’s operational footprint. Growth Opportunity: As the role evolves, you will have increasing opportunities to expand your influence across the enterprise, playing a critical role in shaping ABM’s future workforce strategy and technical talent development efforts.

Essential Functions

• Develop and manage a comprehensive learning and development program tailored to the unique needs of the facilities

management workforce, ensuring alignment with ABM’s strategic goals.

• Design and deliver engaging, high-impact training solutions that support diverse learning preferences and drive skills

enhancement across all levels of the organization.

• Evaluate training effectiveness by establishing and monitoring key performance indicators (KPIs), including completion

rates, skills development, and business impact.

• Partner with cross-functional leaders to assess workforce capabilities, identify skill gaps, and implement targeted learning

initiatives that improve employee engagement and operational performance.

• Maintain and update training content to reflect evolving industry standards, regulatory requirements, and best practices,

ensuring content remains accurate and relevant.

• Leverage blended learning methodologies, including e-learning, virtual instruction, and in-person training, to maximize

accessibility and learning retention across a distributed workforce.

• Track and analyze workforce development metrics, such as employee retention, time to proficiency, and internal mobility,

to inform strategy and continuous improvement.

• Champion a culture of learning by promoting ongoing development opportunities and cultivating an environment where

continuous growth is encouraged and valued.

Required Qualifications

Education: Bachelor's degree in Business or Technical Engineering, required [Master’s degree prefered].

Experience:

• 10 years of related experience including:

• 5+ years building ground up training programs in facility management, technical, or skilled trades environment

• 5+ years working in a technical, operational role who understands the technical nature of facilities management

• 5+ years building scalable learnning and development solutions

• 5+ years driving talent management, org design, and succession planning for large, complex, matrix organization

REQNUMBER: 118457

ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.