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Job Description

We are seeking an experienced and detail-oriented global Leave of Absence (LOA) Program Leader to oversee and manage all aspects of our company's leave of absence programs. The LOA Program Leader will be responsible for ensuring the efficient and compliant administration of various team member leave programs, including but not limited to Family and Medical Leave Act (FMLA), disability, and paid family leave. This role requires a strong understanding of federal, state, and local leave laws, a commitment to providing excellent team member service, and the ability to work cross-functionally with People team, legal, and leadership teams.

RESPONSIBILITIES

Oversee third party leave of absence vendor program process and communication to ensure quality service delivery, timely processing, and issue resolution.

Lead and manage the end-to-end process for all types of team member leave requests, including FMLA, short-term disability, long-term disability,, and other leave types.

Develop and maintain policies, procedures, and best practices for managing leaves of absence, ensuring compliance with legal requirements.

Oversee the timely administration of LOA claims, tracking all dates, documentation, and approvals related to leaves.

Monitor leave trends and identify opportunities for program improvements, including process efficiencies or changes in policy.

Collaborate with the People Team and our external partners to provide unmatched service and quality levels to leadership and the business

Recommend enhancements to current practices and new plans to find the best programs to serve and reward our people

Collaborate with People Team business partners, leaders, and other stakeholders to ensure the smooth and efficient execution of leaves, including coordination of return-to-work plans and education on all leave of absence programs

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

Minimum of 3 years of experience in managing leave of absence programs, team member benefits, or a related HR function.

Strong knowledge of leave laws and regulations (FMLA, ADA, state-specific leave laws, etc.), Federal and State Employment

Previous experience working with third-party leave administrators and/or HRIS systems is a plus.

Experience with Oracle HRIS, Dayforce, Alight or other HRIS platforms is highly desirable.

Ability to produce timely deliverables and manage multiple and shifting priorities in a dynamic environment

Strong attention to detail and problem-solving skills. null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].