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Job Description

One of our largest clients in the logistics industry is seeking an IT Business Analyst to support two key projects. The first project is an OTM upgrade initiative across three environments. The primary goal is to successfully complete the on-premises/in-place upgrade to OTM version 6.5.3 by the end of the year. The second initiative is to develop OTM enhancements for our EPES Transportation System General Commodity business model.

Customers Expectations of this Role:

Work with one customer to gather, define, and document detailed business requirements and specifications

Learn and understand the customer's business well enough to help communicate their needs

Ability to facilitate, direct, and manage customer meetings.

Participate in cross-functional groups to create the expected customer outcome

Work in a consultative mode, understanding the needs of the customer with the capability of the support teams

Understand technologies and business process analysis

Effectively communicate customer requirements and work with IT to develop solutions and determine system impact.

Have working knowledge of Transportation Management Systems (TMS), a plus

Able to communicate with the business partners to identify and manage required technical changes or needs

Rates (depending on experience): 20-40 HR

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .

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Skills and Requirements

Bachelors degree in computer science, information systems, Management Information Systems, Business Administration with a technology focus, or Engineering

3 6 years comparable experience

Logistics Industry Experience and Knowledge Highly Preferred

Transportation Industry Experience and Knowledge Highly Preferred

Prior consulting and business solution experiences

Experience working as a liaison between customers, operations, and technology

Experience in oral and written communications, including analysis documentation, application/systems specifications, risk identification and escalation, and report presentation

Formal training or advanced knowledge on the Software Development Lifecycle or Application Development Lifecycle, methodologies, and standards.

Required Computer Skills: Microsoft Office products Outlook, Word, Excel, PowerPoint, Access, Visio, and Project as well as Smartsheet.

English Speaking null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].