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Job Description

This position is open because a Senior Program Manager on the team is out on maternity leave and a Project Coordinator has then stepped up in her absence, leaving this role open and in need of support. This individual will be helping write emergency operating procedures and general methodologies. Seeking someone who has knowledge of writing procedures in a data center (or critical) environment. Able to then submit their written procedures into SharePoint and work with tech managers and engineers for reviews/approvals. Will also be managing and working with 3rd party vendors on maintenance.

Further responsibilities include:

Team Management Support

Be the main point of contact for the team on operational documents and workflows.

Coordinate and communicate changes in process, procedure, or systems to site teams.

Assists with providing onboarding support for new employees, vendors, and interns under the direction of senior team members (e.g., ordering new hire equipment, setting up workstations, distribution lists, security groups).

Coordinate and communicate scheduled training for site staff.

Creating and submitting requests for datacenter access using the Data Center Access Tool.

Provides onsite team support and carries out tasks under the direction of others.

Support the development of Methods of Operating Procedure (MOPs) and Standard Operating Procedures (SOPs) by monitoring documents through approval workflows, reviewing and editing documents, and formatting into standard SOP/MOP templates.

Assists in managing CE SharePoint site by helping create and move scope through workflows.

Provides onsite team support and carries out tasks under the direction of others.

Provide basic training for system-use to onsite staff, new hire training, and general small-scale training for site staff.

Report health and safety violations or positive behavior as per policy.

Equipment and Systems Maintenance

Coordinate with vendors and onsite teams to schedule Preventative Maintenance for CE equipment.

Provides maintenance assistance by prepping materials and performing administrative tasks as instructed.

Prepares paperwork in support of maintenance planning scope.

Coordinate with site teams that administrative work has been completed and recorded as per current operational requirements.

Collaborate with QA team to make sure all operational procedures are on the latest template version and correct if needed.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .

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Skills and Requirements

5+ years experience working in a critical environment developing operating procedures and methodologies

Experience with project management/coordination and administrative tasks

*Ideally working in a Data Center environment and ideally a background as a critical environment technician with experience in both mechanical and electrical

Experience working with and managing 3rd party vendors

Great follow up skills

Strong computer skills that include SharePoint and MS office tools

Self-motivated with the ability to work on own initiatives null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].