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The CSC ServiceWorks Story

We’re the leading provider of commercial laundry services, consumer services technology, and air-vending and EV solutions throughout the United States and Canada. Our Best-in-Class team of 2,500 dedicated professionals’ benefit from work that’s steady (but never boring), time to enjoy what matters, appreciation and rewards in return for hard work and accountability, and support in growing a fulfilling career.

Overview

Position Summary:

Primarily responsible for managing a team and executing the general operating objectives of the Air business line, by directing the non-exempt staff in multiple areas of service, administration of business, warehouse and delivery, installations, collections and/or parts.

Key Job Responsibilities:

• Manage the daily activities of all area departments including service, collection, installation, warehouse and parts teams

• Assist in creating annual goals and budgets; manage costs, revenue performance and report progress regularly

• Ensure consistent execution of standard operating procedures and compliance with company policies

• Responsible for the management and security of regional assets including facilities, cash and currency, inventory, vehicles, and on-location machines

• Maintain and strengthen relationship with the client base

• Safety Committee management

• Perform other duties assigned

Key Management Responsibilities:

• Recruit, hire, and manage assigned team

• Delegate tasks and assign/schedule work to meet deadlines

• Support employee development and provide training as needed

• Establish team and individual employee goals

• Conduct performance evaluations and manage employee performance

• Authority to terminate or make a termination recommendation

• Communicate and enforce company policies, practices and procedures with team

Required Education & Experience:

• Bachelor’s degree in supply chain management, logistics or business administration or a related field, plus 7-10 years related experience and/or training; or equivalent combination of education and experience

• Experience managing a multi-million-dollar operation; ideally on one or more areas including service, cash, collections or capital equipment. Experience with route-based business is a plus.

• Significant experience in a related field, such as those involving servicing equipment, field operations and vehicle management, parts inventory, etc.

Benefits & Perks

+ Work Life Balance!

+ 75% Employer Contribution to Medical, Dental, and Vision insurance

+ Health Savings Account with Employer Contribution

+ Year-round Work & Paid Training

+ Company Paid Life, Short-term, and Long-term Disability Insurance

+ 401k with generous Company Match

+ Paid Time Off (PTO) & Holiday Pay

+ Flexible Spending & Health Savings Account

+ Employee Discounts: Travel, Theme Parks, Home & Auto Insurance and more!

+ Education Reimbursement Program

+ Paid employee Referral program

What we’re looking for

Required Knowledge, Skills, and Abilities:

• Ability to read, analyze, interpret, and understand general business periodicals, professional journals, technical procedures, financial reports, legal documents, or governmental regulations

• Proficient in writing reports, business correspondence, and procedure manuals

• Proven ability to effectively present information to management and groups of employees

• Ability to work with a variety of mathematical concepts

• High-level ability to define problems, collect data, establish facts, and draw valid conclusions

• High-level ability to interpret a variety of instructions in various formats

• Strong Microsoft Office skills

• Mechanical aptitude and ability to learn the operation of various equipment

• Experience with safety, security and loss prevention practices

Special Requirements, Licenses, or Certificates:

• Ability to manage employees and managers both on-site and remotely

• Strong organizational skills to balance operational objectives with sales demands

Physical Requirements:

• Specific physical demands may vary based on assigned geography or equipment

• Must be able to lift up to 75 pounds and will frequently work in a variety of environmental conditions (both weather and non-weather related)

• Travel required approximately 50% of the time

CSC ServiceWorks is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, veteran or other protected status.

CSC Service Works will comply with local and state laws regarding minimum wages, including requirements specific to cities, counties, and municipalities.