"Alerted.org

ABOUT THIS POSITION

The Manager of Business Transformation will drive strategic, cross-functional transformative initiatives that are key to achieving our organization’s growth objectives. This dynamic role combines high-level strategy with hands-on execution, offering a unique opportunity to make a meaningful business impact. The Manager of Business Transformation will work closely with key stakeholders and their teams to provide insight and accelerate various internal strategic initiatives as needed. Given the project-based and cross-functional nature of this role, this individual will gain exposure to and work directly with virtually all facets of the business. Key Responsibilities include:

WHAT YOU'LL DO

+ Leading transformative operational projects that align with company’s growth goals

+ Taking full accountability for successful project delivery and measurable business outcomes

+ Preparing and presenting high-quality deliverables to senior leadership and Board of Directors

+ Driving alignment with key stakeholders to achieve shared organizational MBOs

WHAT YOU'LL NEED

+ Leadership - Inspire, motivate, and guide others to achieve ambitious goals, fostering accountability and collaboration.

+ Conflict resolution – Effectively navigate challenging situations and build consensus to drive results.

+ Critical thinking – Diagnose complex problems by involving key parties, gathering pertinent data and considering various options in decision making process. Develop, evaluate and implement effective solutions.

+ Communication and team building – Lead cross-functional teams and multi-disciplinary projects effectively with excellent verbal and written communication.

+ Adaptability – Thrive under pressure, managing multiple priorities in a fast-paced environment. Ability to push past face value of obstacles and explore solutions from stakeholder or system perspectives. Ability to interact with senior management level internally and externally. Proficiency using MS Office tools.

+ Bachelor’s Degree in a related field or equivalent experience required.

+ Five (5) years experience related to business process analysis, business analysis, project management, performance benchmarking, metrics, change management, operational transformation, or strategic alignment required.

+ Three (3) years leadership experience, including experience in Operations, Technology, and/or large-scale project management required.

+ “Nose for value”; ability to identify opportunities through business judgment and pattern recognition.

+ A high level of curiosity, and a true desire for learning

+ Self-motivated and high energy; can easily function in a high-demand, performance-driven environment.

+ Must be willing to roll-up sleeves and get work done; this position requires tactical, hands-on execution and a personal drive for results.

+ Effective interpersonal and communication skills, lead multi-disciplinary teams, and influence key stake holders.

+ High degree of initiative and desire to work in a fast pace and dynamic environment.

+ Strong emerging leadership attributes and experience – a change agent.

+ Low ego

+ Capable of moving past barriers, being self-directed/motivated.

+ Ability to deal with ambiguity and to handle multiple constituencies/priorities with minimal supervision under challenging conditions.

ABOUT WAYSTAR

Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.

Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.

Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar (https://twitter.com/Waystar) on Twitter.

WAYSTAR PERKS

+ Competitive total rewards (base salary + bonus, if applicable)

+ Customizable benefits package (3 medical plans with Health Saving Account company match)

+ We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays

+ Paid parental leave (including maternity + paternity leave)

+ Education assistance opportunities and free LinkedIn Learning access

+ Free mental health and family planning programs, including adoption assistance and fertility support

+ 401(K) program with company match

+ Pet insurance

+ Employee resource groups

Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

**Job Category:** Client Operations

**Job Type:** Full time

**Req ID:** R2621