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Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Our customers love our technology, but it's our caring employees that make Splunk stand out as an amazing career destination. No matter where in the world or what level of the organization, we approach our work with kindness. So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you. Come help organizations be their best, while you reach new heights with a team that has your back.

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Role Summary

Solutions Architects are experienced Solution Engineers with demonstrable expertise on Splunk Cloud services, cloud service providers (CSPs), and operationalizing data from cloud services. As one of Splunk’s specialized technical pre-sales resources, you will be a key participant in securing the technical win on strategic and complex opportunities.

In this role, customer interactions cover a wide range of engagements. Some examples include aligning customer use-cases to Splunk Cloud capabilities, providing guidance to customers on architectures that meet their business objectives, presenting to senior customer staff, and acting as an escalation point for Account Solution Engineers (SEs) requiring more detailed technical guidance.

A successful Splunk Enterprise Solutions Architect will not only maintain a technical understanding of cloud products and services from CSPs, but also build cross-functional relationships with SEs, fostering a supportive mentoring environment that helps to build scale and impact Splunk’s rapid growth rate.

Meet** **the Global Field Organization Team

Do you thrive on customer delight? Are you ready to make a big impact with enterprise-level businesses from around the globe? Our passionate sales professionals drive value and impact for customers around the globe by introducing them to our unified security and observability platform. Learn more about the team, meet our leaders, and hear from Splunk’s solutions architects and leaders at splunk.com/careers/global-field .

What you'll get to do

+ Serve as a technical escalation point for SEs in need of deeper expertise on Splunk Cloud services and cloud-related pre-sales efforts for regional sales teams

+ Guide customers through best practices and root cause analysis related to their use-cases and challenges -- including proof-of-concepts, infrastructure analysis / service analysis, and/or collaborating with Account SEs, Sales teams, and Solution Architects in support of pre-sales opportunities

+ Research and communicate the positive value of migrating a customer’s complex on-premises Splunk Environment to Splunk Cloud

+ Develop and Deliver detailed project plans for the migration of customer data, use cases, and users from on-premise Splunk Environments to Splunk Cloud

+ Provide guidance, answers and Best Practices as the primary Splunk Cloud advisor for assigned customers from discovery through purchase

+ Provide internal technical expertise, fielding questions related to Splunk Cloud services, and cloud services provided by Microsoft Azure, Google Cloud Platform, and Amazon Web Services

+ Support delivery of technical content for internal and external audiences to advance sales stages and/or support marketing at events such as Splunk’s annual user conference, .CONF

+ Maintain and extend personal knowledge related to evolving and newly-emerging technologies underpinning the latest industry trends and how they apply to Splunk Cloud services

+ Operate as a self-starter who is driven by an intense desire to learn, grow, teach & win

Must-have Qualifications

+ Bachelor's degree in an engineering discipline (e.g., computer science, electrical engineering, information systems, or similar) -- exceptionally well-qualified candidates with equivalent experience will be considered

+ 3+ years of experience in a senior technical pre-sales and/or delivery capacity

+ 2+ years of experience architecting data platforms, preferably related to Splunk Enterprise

+ Experience operationalizing data from cloud services to achieve business objectives

+ Working-level experience with an enterprise data streaming capability (e.g., Kinesis, Confluent, Splunk Data Stream Processor) including architecture, deployment, sources/sinks, functions and building pipelines

+ Ability to travel up to 25%

+ Applicants must be currently authorized to work in the United States on a full-time basis

Nice-to-have Qualifications

+ Possess hands-on, working-level expertise in Amazon Web Services (AWS), Azure, and/or Google Cloud Platform to serve as a trusted adviser to our customers; professional certifications are a plus.

+ Experience operationalizing data from cloud services to achieve business objectives

+ Practical skills in at least one scripting language is highly desirable (e.g., Python, bash, etc.)

+ Ability to travel up to 25% (when/where public health conditions allow due to COVID-19)

Splunk is an Equal Opportunity Employer

Splunk, a Cisco company, is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.