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At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.

Women's Imaging Center Portsmouth

Hours:

Monday - Friday - 8:00 AM - 5:00 PM

No weekends, No Holidays

Summary of Primary Function/General Purpose of Position

The Medical Assistant Specialized Certified is a multi-skilled clinical professional possessing a Medical Assisting certification/credential, as well as a specialized certification, licensure, or credential that is directly within the scope of the Medical Assistant’s current practice and in alignment with the standards of excellence and quality. Under the direction of the practice supervisor, the Medical Assistant Specialized contributes to the completion of the patient’s visit(including, but not limited, to respirations, blood pressure, pulse oximetry, height, weight, and temperature), documents patient/family needs, participates in planning and implementing care for patients, and administers ordered medications (oral, injection, topically, etc.) within the Medical Assisting and specialty scope and state guidelines. Within state guidelines, organizational policies and procedures, and scope of practice, provides indirect and/or direct patient care, performs procedures, tests and/or advanced Medical Assisting or specialty duties under the provider of the physician/Advanced Practice Clinician.

Essential Job Functions

• Understands and adheres to the legal responsibilities and requirements within the Medical Assistant role.

• Identifies significant changes in patient condition through data collection and reports them to the provider.

• Maintains clinical and administrative skills per the departmental competency guidelines to meet patient care and daily operational needs.

• Show patients to examination rooms and prepare them for the physician.

• Travels to other facilities for providers or adjusts hours to meet patient care needs as directed by the practice manager as needed.

• Assists patient and provider with virtual health visits which may include setting up the visit through appropriate platform, pre-charting the virtual visit prior to the scheduled appointment, contacting the patient to ensure preparedness for the virtual visit, troubleshooting virtual visit issues when needed, obtaining chief complaint and health maintenance checks, medication review, and other relevant patient details prior to the actual virtual visit.

• May perform front desk workflows (i.e., My Chart requests, patient registration, scheduling, phone triage, cash handling, and check-in/check-out).

• Prepares room and instruments for use during exam or procedure.

• Assists provider with wide variety of patient care procedures and tests (i.e., collect, label, and processes specimens; perform point-of-care laboratory tests)

• Counsel patients by transmitting physician's orders and questions about health condition, procedure, etc.

• Ensure safety checklists/quality control are completed as required.

• Collaborates with Practice Manager to develop operational strategies and process improvement for the practice.

• Educates patients by providing medication and diet information and instructions.

• Communicates with patient regarding test results and plan of care by phone or mail as directed by physician or Advanced Practice Clinician.

• Competency guidelines for the Medical Assistant Specialized Certified/Credentialed will encompass the same guidelines as a Medical Assistant Certified, but additionally within the complex processes, procedures and tasks as dictated by the specialized certification.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Licensing/Certification

Active Medical Assisting certification from one of the following (required):

+ **Certified Medical Assistant (CMA); American Association of Medical Assisting, Registered Medical Assistant (RMA); American Medical Technologists, Certified Clinical Medical Assistant (CCMA); National Healthcareer Association (NHA); Nationally Registered Certified Medical Assistant (NRCMA); National Association for Health Professionals, National Certified Medical Assistant (NCMA); National Center for Competency Testing (NCCT)**

+ If incumbent is unable to obtain MA certification, an Assessment-Based Recognition in Order Entry (ABR-OE) is acceptable (not accepted in the state of South Carolina)

BLS Basic Life Support, American Heart Association (required at hire for Roper St Francis Healthcare locations; preferred at hire, required prior to independent patient care at BSMH)

At least one specialized certifications as determined by Medical Group System Operational leadership (required):

EKG

Certified EKG Technician – National Healthcareer Association

Certified EKG Technician – American Board of Registration of Electroencephalographic and Evoked Potential Technologists, Inc.

Certified EKG Technician – American Health Information Management Association

Certified EKG Technician – American Certification Agency

Certified EKG Technician – American Society of Phlebotomy Technicians

Certified EKG Technician – National Council for Continuing Education & Training

EEG

Registered EEG Technician – American Board of Registration of Electroencephalographic and Evoked Potential Technologists, Inc.

Phlebotomy

Certified Phlebotomy Technician – Various

Certified Phlebotomy Technician – State Issued

Certified Phlebotomy Technician – American Society for Clinical Pathology (ASCP)

Certified Phlebotomy Technician – National Credentialing Agency

Certified Phlebotomy Technician – Cardiovascular Credentialing International

Education

High School/GED (required)

Completion of an accredited Medical Assistant post-secondary education (preferred, but required in South Carolina)

Associates, Medical Assisting (preferred)

Work Experience

1 year of medical assisting experience in a healthcare setting (preferred)

Training

None

Language

None

Patient Population

Adults (18-64 years)

Geriatrics (65 years and older)

Working Conditions

Periods of high stress and fluctuating workloads may occur

May be exposed to physical altercations and verbal abuse

May be exposed to adverse weather conditions; cold, hot, dust, wind, etc.

May be exposed to limited hazardous substances or body fluids*

May be exposed to human blood and other potentially infectious materials*

May have periods of constant interruptions

General office environment

Required to car travel to off-site locations, occasionally in adverse weather conditions

_* Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control._

Physical Requirements

Physical Demands

Frequency 0% 1-33% 34-66% 67-100%

Lifting/ Carrying (0-50 lbs.) x

Lifting/ Carrying (50-100 lbs.) x

Push/ Pull (0-50 lbs.) x

Push/ Pull (50-100 lbs.) x

Stoop, Kneel x

Crawling x

Climbing x

Balance x

Bending x

Work Position

Frequency 0% 1-33% 34-66% 67-100%

Sitting x

Walking x

Standing x

Additional Physical Requirements/Hazards

Physical Requirements

Manual dexterity (eye/hand coordination)

Hear alarms/telephone/audio recordings

Reach above shoulder

Repetitive arm/hand movements

Finger Dexterity

Color Vision

Acuity – far

Acuity – near

Hazards

Depth perception

Use of Latex products

Exposure to toxic/caustic/chemicals/detergents

Exposure to moving mechanical parts

Exposure to dust/fumes

Exposure to potential electrical shock

Exposure to x ray/electromagnetic energy

Exposure to high pitched noises

Gaseous risk exposure

Skills

• Record patients' medical history, vital statistics, or information such as test results in medical records.

• Interview patients to obtain medical information and measure their vital signs, weight, and height.

• Prepare and administer medications as directed by a physician.

• Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.

• Provide authorized prescription and drug refill information for pharmacies as directed by provider.

• Explain treatment procedures, medications, diets, or physicians' instructions to patients.

• Clean and sterilize instruments and dispose of contaminated supplies.

• Perform routine laboratory tests and sample analyses.

• Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.

• Successfully completes skills or competency checklists to be able to help physicians examine and treat patients, performing such tasks as handing them instruments, giving injections, removing sutures, changing dressings on wounds.

• Strong oral and written communication skills

• Ability to collaboratively work with patients, families, and teams within a high-volume environment.

• Medical terminology

• Attention to detail

• Ability to multitask

• Ability to use standard office equipment (i.e. computer, copier, phone, fax machine)

Many of our opportunities reward* your hard work with:

Comprehensive, affordable medical, dental and vision plans

Prescription drug coverage

Flexible spending accounts

Life insurance w/AD&D

Employer contributions to retirement savings plan when eligible

Paid time off

Educational Assistance

And much more

*Benefits offerings vary according to employment status

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email [email protected] . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [email protected]