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Job Title:

Senior Project Manager

Job Description

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

Job Description:** **Senior** **Project Manager

**Job Summary:** We are seeking an experienced and highly skilled Project manager/team coach. with extensive expertise in API. If the person has any API background that would be ideal. This role will support the API Marketplace. We are extending and expanding with our API Partners and looking for ways to monetize (asset management).

Key Responsibilities:

+ Drive programs of strategic importance.

+ Ability to plan, estimate, budget, handle, and control costs so that the project can be completed within the approved budget. Handle project revenue by meticulously tracking as sold margin and as delivered margin for the project.

+ Conceptualize, analyze and evaluate the needs of different programs; make recommendations with business justification, and finally upon approval, forefront the programs

+ Understanding of Agile-certified Scrum processes, and current methods of coordinating Business & IT. Understanding of Scrum Master concepts and exhibits demonstrably the traits of a successful Scrum Master. Possesses certification in either Agile Scrum Master (ASM) or Certified Scrum Master (CSM) from an accredited Agile/Scrum organization.

+ Ability to build project timelines to plan and lead all aspects of and report progress within the project environment.

+ Ability to identify all people or organizations impacted by the project, analyze customer expectations and impact on the project and develop appropriate management strategies for actively engrossing collaborators in project decisions and execution.

Qualifications:

+ 10+ years total experience in IT Industry and 8+ years in Project Management (end-to-end project management).

+ Ability to collaborate with a customer's executives and demonstrate strategic understanding of business needs

+ Hands-on experience with API products.

+ Hands-on experience with PM tools like JIRA / MS Project.

+ Any project management-related certification (PMI -ACP / PMP / Prince 2 / PSM II, etc) is an asset.

+ Advanced Microsoft Excel skills (formulas, data cleansing, data manipulation).

+ Nice to have Salesforce experience

+ Experience in the Telecom Industry is a plus.

At Concentrix, we provide customer experience solutions that may involve handling sensitive data. As part of our hiring process, all candidates must undergo a background check in accordance with applicable law, which will include identity verification and employment eligibility.

The base salary range for this position is $91,457 - $137,186, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.

The position will be posted till 05/21/2025.

Location:

USA Bellevue 3326 160th Ave SE, Suite 100 and 305

Language Requirements:

Time Type:

Full time

Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)

Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.

For more information regarding your EEO rights as an applicant, please visit the following websites:

•English (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf)

•Spanish (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRightsSp6.12.pdf)

To request a reasonable accommodation please click here (https://jobs.concentrix.com/global/en/reasonable-accomodation) .

If you wish to review the Affirmative Action Plan, please click here (https://jobs.concentrix.com/global/en/affirmative-action) .