"Alerted.org

Description

The TEKsystems Government Services team is looking for someone to fill a desktop support position in Northern KY. Will be based in the Ft. Mitchell area. This position will provide desktop support to the remote and onsite staff for all state agencies in and around the NKY area. Some travel will be required, using a state vehicle. Along with desktop duties which include working on desktops, laptops, tablets, software, copiers, printers and phones, the candidate may be required to assist with routers and network switches as needed. Skills/experience needed:  Excellent customer service and communication skills  Computer equipment configuration, setup, and installation  Experience in ticketing software (preferably ServiceNow)  Ability to work under pressure  Hardware and software experience

Skills

windows, outlook, o365, win 10, active directory, Desktop, Help Desk, Troubleshoot, Customer service, Troubleshooting, Active directory, Office 365, Application support, Windows 10, Hardware, win 11, Dns, Hardware Repair, Printers, technical support, technician, end user support, service desk, deployment, installation, refresh, Imaging, Help desk support

Top Skills Details

windows, outlook, o365, win 10, active directory, Desktop, Help Desk, Troubleshoot,Customer service,Troubleshooting,Active directory,Office 365,Application support,Windows 10,Hardware,win 11

Additional Skills & Qualifications

Customer service is huge, excellent communication, team player, and someone that is willing to ask for help when needed. Interpersonal and teamworking skills are extremely important. If they don't get the impression that the Tech will be customer focused, they will note hire.

Experience Level

Intermediate Level

Pay and Benefits

The pay range for this position is $19.00 - $23.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Crescent Springs,KY.

Application Deadline

This position is anticipated to close on May 21, 2025.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.