• Product Applications Specialist III

    ThermoFisher Scientific (Pittsburgh, PA)


    Work Schedule

     

    Standard (Mon-Fri)

     

    Environmental Conditions

     

    Office

    Job Description

    **COMPANY:** Thermo Fisher Scientific Inc.

    **LOCATION:** 300 Industry Dr., Pittsburgh, PA 15275

    **TITLE:** Product Applications Specialist III

    **HOURS:** Monday to Friday, 8:00 am to 5:00 pm

     

    DUTIES: Build and maintain the technical relationship with other commercial organizations primarily in Materials Research and Life Sciences.

     

    Provide application engineering support.

     

    Explain the features and benefits of the Thermo Scientific solution.

     

    Deliver product presentations to technical and management personnel.

     

    Communicate with sales and product managers regarding customer needs.

     

    Prepare and deliver proof of concepts which meet customer business requirements and resolve any technical issue which may arise during the sales cycle.

     

    Perform trainings at customer locations and work with technical support to resolve customer issues.

     

    Review technical documentation and participates in QA of new products and new releases before they are proposed to customers and participates in preparing the content of the technical materials and presentations.

     

    Report on the activities related to pre-sales support and software business support and work with technical Support to resolve customer issues.

     

    Present abstracts and technical content at marketing and academic events.

     

    Travel: Up to 40% travel required (domestic only).

     

    **REQUIREMENTS:** MINIMUM Education Requirement: Bachelor’s degree in Mechanical Engineering, Biology, or related field of study. MINIMUM Experience Requirement: 5 years of experience as a pre-sales engineer, technical support engineer, or related experience. Alternative Education and Experience Requirement: Master’s degree in Mechanical Engineering, Biology, or related field of study plus 3 years of experience as a pre-sales engineer, technical support engineer, or related experience. Required knowledge or experience with: Experience with commercial or Open Source software (Avizo, Amira, VG Studio, SolidWorks, or Ansys); Programming experience with MATLAB, Python, or C++; Experience working with customers; and Data analysis and visualization.

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    Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.