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**Job Title:** Senior Director of Strategy, Operations and Case Management - Hemophilia

**Location** : Cambridge, MA

About the Job

The Senior Director of Strategy, Operations and Case Management - Hemophilia will report into the Head of Patient Support Services - Rare Blood Disorders, both Hemophilia and Rare Hematology & Oncology.

This position is a member of the RBD Oncology PSS senior leadership team.

This Senior Director is responsible for the overall strategic design, operations, and performance of the hemophilia Patient Services strategy and operations team as well as the hemophilia case management team.

This leader will partner closely with brand, internal hub, and field lead stakeholders to ensure the Patient Support Program is strategically aligned and performing to the needs of the patient and customer experience per the remit of PSS. The Senior Director will be an active participant on the leadership team to implement and enhance the patient services and education experience based on strategy and insights.

We are an innovative global healthcare company, committed to transforming the lives of people with immune challenges, rare diseases and blood disorders, cancers, and neurological disorders. From R&D to sales, our talented teams work together, revolutionizing treatment, continually improving products, understanding unmet needs, and connecting communities. We chase the miracles of science every single day, pursuing progress to make a real impact on millions of patients around the world.

Main Responsibilities:

+ Responsible for the overall strategic design, execution and delivery of best-in-class service program for the hemophilia community

+ Provides leadership, oversight, and management for the effective functioning of Sanofi Hemophilia patient services by establishing and monitoring program goals and key performance indicators across PSS roles

+ Oversees budget management of projects and programs in remit

+ Provides direction, oversight, and support to the leader of the hemophilia case management team and ensures execution of reimbursement support specialists and case managers are aligned to the strategic imperatives and deliver on a commitment to swift and compassionate access to prescribed treatments

+ Leads the strategy and operations managers responsible for vendor management, performance, and quality to ensure vendor partners are delivering on contracted service level agreements (financial assistance, copay, market research, marketing, etc)

+ Defines program critical success factors, KPIs, SOPs, process flows and reports to leadership committees with support from the strategy and operations managers

+ Leads development of hemophilia PSS brand planning, execution and implementation with collaboration and delegation to expanded PSS team and cross functional stakeholders

+ Represents Hemophilia PSS as lead for product launch activities

+ Utilizes data, insights, and feedback to continuously assess hemophilia patient services performance and shares best practices across Rare Blood Disorders and Oncology PSS for replication

+ Collaborates closely with the field access and field education leaders to ensure a seamless and supportive experience across the disease state and product treatment continuum

+ Identifies and leads future enhancements through collaboration with appropriate stakeholders and monitors the competitive landscape to identify needs for new programs or enhancements to current programs

+ Owns the hemophilia patient services journey from acquisition to retention across the hemophilia franchise

+ Assesses, plans, recommends, and executes strategies addressing patient-level barriers to product access.

+ Ensures full compliance with all corporate and industry policies and regulatory requirements for these programs

+ Supports the development of leaders and individuals on team, coaches for program success, continued enhancements of the patient experience, and optimal and efficient use of talents and skills

+ Leads boldly: takes decisive action, communicates clearly, collaborates cross-functionally, and champions new ideas, initiatives, and change

About You

Requirements:

+ Strong understanding of legal and regulatory parameters related to patient support programs within pharma industry

+ 8+ years previous pharmaceutical/biotech/specialty pharmacy experience with budget management responsibilities

+ Prior leadership experience required; second line management experience preferred

+ Ability to strategically design patient support programs that align with corporate and brand strategic imperatives and objectives and with attention to detail to support a positive patient and customer experience

+ Demonstrated ability of organizational skills and prioritization among concurrent high visibility and high impact projects

+ Contribute to a positive team culture and model Sanofi’s ways of working and leadership behaviors

+ Outstanding interpersonal skills including building strong working relationships, and managing and resolving conflicts

+ Strong analytic skills to evaluate trends and identify opportunities for program improvements. Demonstrate initiative, teamwork, and accountability

+ Superb communication skills; oral and written, including presentation skills

+ Strong organizational skills and ability to adapt to change and react constructively in a high-energy and fast paced environment

+ Excellent cross-functional collaboration skills

+ Ability to travel up to 20% of time

Why Choose Us?

+ Bring the miracles of science to life alongside a supportive, future-focused team.

+ Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.

+ Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.

+ Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave.

Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.

SG

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Pursue** **_progress_** **, discover** **_extraordinary_

Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.

At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.

Watch our ALL IN video (https://www.youtube.com/watch?v=SkpDBZ-CJKw&t=67s) and check out our Diversity Equity and Inclusion actions at sanofi.com (https://www.sanofi.com/en/our-responsibility/equality-and-inclusiveness) !

_US and Puerto Rico Residents Only_

Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally inclusive and diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; natural or protective hairstyles; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.

_North America Applicants Only_

The salary range for this position is:

$202,500.00 - $292,500.00

All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs. Additional benefits information can be found through the LINK (https://benefits.sanofiusallwell.com/fleet/public/index/ba511bf8-5c32-4828-9861-ab985fffab90/?cid=sanofi) .

Global Terms & Conditions and Data Privacy Statement (https://www.sanofi.com/en/careers/global-terms-and-conditions/)

Sanofi is dedicated to supporting people through their health challenges. We are a global biopharmaceutical company focused on human health. We prevent illness with vaccines, provide innovative treatments to fight pain and ease suffering. We stand by the few who suffer from rare diseases and the millions with long-term chronic conditions.

With more than 100,000 people in 100 countries, Sanofi is transforming scientific innovation into healthcare solutions around the globe. Discover more about us visiting www.sanofi.com or via our movie We are Sanofi (https://youtu.be/96EwNjb1TLo)

As an organization, we change the practice of medicine; reinvent the way we work; and enable people to be their best versions in career and life. We are constantly moving and growing, making sure our people grow with us. Our working environment helps us build a dynamic and inclusive workplace operating on trust and respect and allows employees to live the life they want to live.

All in for Diversity, Equity and Inclusion at Sanofi - YouTube (http://www.youtube.com/watch?v=SkpDBZ-CJKw&t=2s)