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Associate, Payment Operations

Country: United States of America

Your Journey Starts Here:

Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success.

An exciting journey awaits, if you are interested in exploring the possibilities **We Want to Talk to You!**

Responsible for the day-to-day operations of the company's business units. Aims to deliver superior service to clients by driving and optimizing the effectiveness and efficiency of people, processes and technology thereby enhancing financial performance, increasing investment capacity, and managing risk. Builds the sustainable repeatable capabilities that support delivery of the highest standards of service and execution. Analyzes and reviews data tools, business processes and operational standards to execute service delivery. Evaluates and ensures that operations meet company objectives, business needs, service agreements and relevant requirements. Researches and monitors external landscape to identify developments and translate them into operational implications for the company.

Essential Functions/Responsibility Statements:

+ Serves as a Subject Matter Expert and fully understands processes and their impact on the overall business.

+ Analyzes, identifies, and implements potential process and systems enhancements to create efficiencies and reduce resource allocation for routine tasks, procedures, and reports; assist in the completion of projects and using discretion to determine the methods to meet established goals.

+ Designs, implements and maintains payments policies and procedures, with a goal of standardizing processes and procedures for scale.

+ Process full cycle procure-to-pay process for broadcasters and trade vendors; including but not limited to vendor on-boarding, reconcile vendor statements, preparing and/or reviewing purchase orders, invoice coding, tax compliance and weekly payment runs.

+ Creates ad-hoc reports as requested in a timely and accurate manner, assist senior management with various tasks and items as needed, comply with all company policies and departmental procedures, ensuring honest and ethical conduct at all times while maintaining a positive attitude.

+ Prepares weekly cash forecast reporting to ensure proper funds are allocated for weekly payout cycles.

+ Identifies trends in payment processing and related activities, and uses trending to make strategic business decisions.

+ Identifies potential opportunities for process improvement and report automation using various methods, i.e. databases, spreadsheets, external data sources, IT development, and execute changes to systems with little or no impact.

+ Contributes to month-end close responsibilities; including general ledger account reconciliations (i.e. accounts payable / accruals), purchase order review, booking manual journal entries and subledger maintenance.

+ Prepares, produces, and validates daily, weekly, and monthly reports measuring, monitoring, and alerting the business regarding unforeseen shifts in the performance. Maintains external data files and input values into various reports in an efficient manner.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:

Bachelor's Degree or equivalent work experience in Accounting, Business Administration, Economics, Finance, Mathematics or Statistics.

Work Experience:

5- 9 years; Accounting experience in accounts payable and accounting.

Skills and Abilities:

+ Strong analytical and mathematical skills

+ Advanced knowledge of Microsoft Word, Outlook, PowerPoint, and Excel, including the ability to create and work with Pivot Tables, SUMIF, VLOOKUP functions, and exposure to Macro

+ Experience with SQL or Microsoft Access is a plus

+ Ability to successfully manage competing priorities with oversight and vision of various projects and initiatives to achieve organizational goals and deliver results

+ Familiarity with Regulation E Dispute Processing for Consumer International Wires

+ Ability to calculate figures and amounts such as interest, percentages and volume

+ Proven ability to work on high level value-add ad hoc projects while continuing to achieve routine goals

+ Familiarity with various US payments methods and rules

+ Comfortable operating within a fast paced\high volume environment

+ Experience coordinating projects and leading programs for a financial services company or department

EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply.

Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

Working Conditions: Frequent Minimal physical effort such as sitting, standing and walking. Occasional moving and lifting equipment and furniture is required to support onsite and offsite meeting setup and teardown. Physically capable of lifting to fifty pounds, able to bend, kneel, climb ladders.

Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason.

Risk Culture:

We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

EEO Statement:

At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

**Working Conditions** :

Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.

Employer Rights:

This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.

What** **To Do Next** **:

Review the internal eligibility guidelines here (https://tbcdn.talentbrew.com/company/1771/internal\_v2\_0/InternalEligibilityWalkthroughModal\_1.pdf) . If this sounds like a role you are interested in, then please apply.

We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at [email protected] to discuss your needs.

Benefits:

Santander Benefits - 2025 Santander OnGoing/NH eGuide (foleon.com) (https://businessolver.foleon.com/santander/2025-santander-eguide/)

**Primary Location:** Quincy, MA, 1 Enterprise Drive-Quincy-Corp

**Other Locations:** Massachusetts-Quincy

**Organization:** Santander Bank N.A.

The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.

Salary: $52,500 - $82,500/year

AN EQUAL OPPORTUNITY EMPLOYER M/F/Vet/Disabled/SO