"Alerted.org

Manager II Systems Support & Programs - FEP

**Location** : This role requires associates to be in-office **3** days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate Elevance Health PulsePoint locations may be considered.

**Federal Employee Program - FEP** , is a proud member of the Elevance Health, Inc. family of companies, it is a powerful combination, and the foundation upon which we are creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care.

The **Manager II Systems Support & Programs** position is a leadership role responsible for overseeing strategic initiatives and driving organizational success through advanced planning and execution.

How you will make an impact:

+ Accountability for assigned workstreams and alignment to multiple Product Managers that are single threaded to their workstream.

+ Responsible for the upskill, mentoring, and coaching of PO’s and BA’s.

+ Drives governance & controls for delivery trains.

+ Attend project meetings with Product Owners and Business Analysts to guide development and management of requirements and test plan and execution.

+ Work with IT on structure of scrum team management between Enterprise, IT, Delivery, and Train Leads.

+ Solicit feedback on associate performance from Product Managers to effectively performance manage.

+ Accountable and responsible for ensuring testing methodology and defect management governance and controls are consistently followed, managed, and continuously improved.

+ Hires, trains, coaches, counsels and evaluates performance of direct reports.

Minimum Requirements:

Requires a BA/BS in Business Administration, Information Science, Computer Science, or Industrial Engineering and minimum of 7 years technical and/or systems experience; or any combination of education and experience, which would provide an equivalent background.

Preferred Skills, Capabilities and Experiences:

+ Excellent written and verbal communication skills, and negotiation skills, with advanced strategic planning and organizational skills strongly preferred.

+ Agile experience required for fostering adaptive and collaborative team environments preferred.

+ Proficiency in JIRA and ServiceNow (SNOW) preferred.

+ Comprehensive understanding of testing processes and requirements is necessary preferred.

+ Proven ability to build partnerships with IT and stakeholders, ensuring alignment and engagement preferred.

+ FEP knowledge preferred.

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact [email protected] for assistance.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.