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Director of Food & Beverage
- Access Dubuque (Dubuque, IA)
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Director of Food & Beverage
Grand River Center
1 Positions
ID: 68329
Posted On 05/18/2025
Job Overview
Director of Food & Beverage | Full-Time | Grand River Conference Center | Five Flags Civic Center
The **Director of Food & Beverage** is responsible for overseeing the direction of the operation's food and beverage daily activities in accordance with OVG policies and objectives to ensure guest satisfaction, profitability and positive, productive and compliant work environment. The Director of Food & Beverage is responsible for the effective management and operation of the catering, beverage service & concessions at the Grand River Center & Five Flags Civic Center including event planning, scheduling, collaboration of food cost control, compliance with food safety and sanitation policies, cleaning, kitchen safety, employee training and supervision. The Director of Food & Beverage must provide a high level of oversight and operational/personnel support to ensure the smooth running of all food outlets and events.
The Director of Food & Beverage is responsible for ensuring quality food and beverage is served to the guests of the Grand River Center & Five Flags Civic Center. The Director of Food & Beverage is responsible for the training of all catering, concession and support staff. The Director of Food & Beverage must maintain excellent attendance and be available to work a variable event-driven schedule including evenings and weekends. Open availability, professional presentation, outstanding interpersonal skills and self-direction required.
About the Venue
The **Director of Food & Beverage** will have oversight over the Grand River Center & Five Flags Civic Center. The Grand River Center is a full-service meeting and event facility located in the heart of downtown Dubuque, Iowa. Newly renovated in 2020, featuring over 80,000+ square feet of meeting and exhibition space for events up to 2,000. The Five Flags Civic Center is located in downtown Dubuque. The arena has a capacity of 4,500 guests and has the ability to transform for an occasion from concerts and sports tournaments to banquets and general sessions. The theater is a National Historic Landmark that seats 711 guests and Bijou Room is a black box theater with a capacity of 135 guests.
Responsibilities
+ Responsible for coordinating and supervising the work of food and beverage staff including creating a positive work environment for all staff members
+ Displays knowledge of culinary presentation skills and teaches others proper food presentation
+ Manages the control of food and labor costs through proper scheduling and purchasing
+ Conducts regular inspections to ensure cleanliness and maintenance meet company standards
+ Oversees and manages monthly inventory
+ Participates as a team player with specific responsibilities related to preparation, excellent service and delivery of product
+ Maintains sanitation, health and safety standards and training in work areas
+ Responsible for consulting with managers to plan menus and concessions for events
+ Must be a visible presence working on the event floor with staff to ensure quality, efficiency, and overall management of operations
Qualifications
+ MA or MS; BA or BS with business-related major; accounting minor or credits preferred equivalent job experience can be substituted for educational requirements
+ Minimum of 7+ years’ experience in the food & beverage industry
+ Must have various experience levels in volume feeding, ala carte, catering and purchasing storage and handling
+ Ability to communicate effectively to all levels of staff
+ Demonstrated background of costs of goods and services
+ Professional appearance and presentation required
+ Knowledge of and skill in using computer software, including MS Word/Excel/Outlook
+ Maintains a current Food Handler’s card and alcohol service permit if required by state or local government
+ Working knowledge of employee scheduling in a hospitality environment
+ Must possess excellent organizational and communication skills
+ Well skilled in all technical and sanitary aspects of presentation
+ Technical Proficiency and experience demonstrating verifiable knowledge of food preparation methods
+ Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business like and respectful manner which focuses on generating a positive and cooperative work environment
+ Ability to work well in a team-oriented, fast-paced, event-driven environment
+ Ability to be detail-oriented, multi-task and effectively prioritize in a continuously changing environment
+ Ability to work a flexible schedule; able and willing to work nights, weekends and long hours
Primary Contact
1701102686709
Ryan Bonifas
General Manager,
Phone
Phone
Phone
Fax
Email
False
False
True
Job Details
Categories
Arts and Entertainment
Customer Service
Food and Beverage
Hotel/Hospitality/Tourism
Tourism
Location
Dubuque, IA
Shift
Flexible
Job Type
Employee
Full/Part
Full Time
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Paid Vacation
Paid Sick Leave
PTO (Paid Time Off)
Paid Holidays
Qualifications
Education
High School/GED
Experience
2-5 Years
Company ID
31287
Job REQ #
\# Positions
1
Start Date
20250518
End Date
20250519
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Grand River Center
About the Company
Grand River Center is a beautiful convention center located on the banks of the Mississippi River and located in Dubuque, IA.
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