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Program and Project management

About Us

At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential of leveraging the talents of a diverse workforce. We embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests.

Ultimately, we appreciate the uniqueness of a company where talented professionals work collaboratively in a positive environment — one focused on helping people look forward and plan for the best life possible while providing tools and solutions that make it easier to get there.

Who We Are

We believe everyone deserves to live their best life. More than a century ago, we were among the first financial services companies in America to serve everyday people from all walks of life .

Today, we’re part of an international holding company, with millions of customers and thousands of employees worldwide. Our insurance, retirement, and investment solutions help people make the most of what’s important to them.

We’re empowered by a vast agent network covering North America, with diversity to match. Together with our nonprofit research institute and foundation, we tune in, step up, and are a force for good — for our customers and the communities where we live, work, and play. United in our purpose, we help people create the financial freedom to live life on their terms.

What We Do

Transamerica is organized into three distinct businesses. These include 1) World Financial Group, including Transamerica Financial Advisors, 2) Protection Solutions and Savings & Investments, comprised of life insurance, annuities, employee benefits, retirement plans, and Transamerica Investment Solutions, and 3) Financial Assets, which includes legacy blocks of long term care, universal life, and variable and fixed annuities. These are supported by Transamerica Corporate , which includes Finance, People and Places, General Counsel, Risk, Internal Audit, Strategy and Development, and Corporate Affairs, which covers Communications, Brand, and Government and Policy Affairs.

Transamerica employs nearly 7 ,000 people. It’s part of Aegon, an integrated, diversified, international financial services group serving approximately 23.9 million customers worldwide. * For more information, visit transamerica.com .

Job Description Summary

The Director of IT Intake and Governance oversees how Technology ingests, plans, prioritizes, approves, and executes work in partnership with key stakeholders across the firm. This role is responsible for strategic execution and continuous improvement of the processes, tools, and metrics required for Technology to make delivery commitments and measure the health of delivery execution against those commitments. This includes, but is not limited to project planning and stage gate management, regular execution reporting, KPI measurement, dashboard creation, template management, project data hygiene, and ServiceNow SPM product management.

This role works closely with stakeholders across the firm at all levels and is responsible for executive level reporting, KPI management, and continuous improvement. The ideal candidate will have experience leading these functions for a large IT organization, bringing new ideas and ways of working to the table.

Job Description

Responsibilities

+ Lead the intake process for Transamerica IT demand (including projects, enhancements, software, and infrastructure demands), aligning requests and priorities with operational and resource constraints.

+ Provide the guardrails and tools to take work requests from across the firm and turn them into executable work commitments including plans, resourcing, dates, and costs.

+ Collaborate with stakeholders to ensure efficient and clear communication and understanding of project requirements and resulting plans and costs.

+ Oversee the end-to-end project record, including data integrity, to ensure continuous communication, follow-up, and measurement of the intake process, execution, and project closure.

+ Provide reporting and oversight of metrics that demonstrate the health of IT execution against business commitments

+ Provide direction and coaching in setting goals and performance of programs including project planning, execution, functionality, quality, cost, staffing, and resource allocation.

+ Manage and develop team members to meet department goals, resolve issues, and execute major program initiatives.

Qualifications

+ Bachelor’s degree in business or IT related field

+ Ten years of technology and related management experience including IT program/project management

+ Experience with Agile and Scaled Agile (SAFe) processes and tools

+ Strong organizational skills (planning, prioritizing) and communication skills (written, verbal, listening) to successfully adapt to diverse people and situations, manage conflict, and proactively resolve issues

+ Outstanding communication and stakeholder engagement skills to interact with business partners, staff, and management at all levels, including C-level executives

+ Leadership skills including relationship building, negotiation and influence, and facilitation techniques such as program increment (PI)

Preferred Qualifications

+ Program leadership experience in the insurance/financial services industry

+ Expert knowledge of agile and scaled agile frameworks and tools

+ PMP/PMI certifications

Working Conditions

+ Office or hybrid office/remote environment

+ Occasional travel

Compensation

+ The Salary for this position generally ranges between $160,000 - $210,000 annually. Please note that the salary range is a good faith estimate for this position and actual starting pay is determined by several factors including qualifications, experience, geography, work location designation (in-office, hybrid, remote) and operational needs. Salary may vary above and below the stated amounts, as permitted by applicable law.

+ Additionally, this position is typically eligible for an Annual Bonus based on the Company Bonus Plan/Individual Performance and is at the Company’s discretion.

What We Offer

For eligible employees, we offer a comprehensive benefits package designed to support both the personal and financial well-being of our employees .

Compensation Benefits

+ Competitive Pay

+ Bonus for Eligible Em ployees

Benefits Package

+ Pension Plan

+ 401k Match

+ Employee Stock Purchase Plan

+ Tuition Reimbursement

+ Disability Insurance

+ Medical Insurance

+ Dental Insurance

+ Vision Insurance

+ Employee Discounts

+ Career Training & Development Opportunities

Health and Work/Life Balance Benefits

+ Paid Time Off starting at 160 hours annually for employees in their first year of service.

+ Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays).

+ Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars

+ Parental Leave – fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of s ervice at the time of birth, placement of an adopted child, or placement of a foster care child.

+ Adoption Assistance

+ Employee Assistance Program

+ College Coach Program

+ Back-Up Care Program

+ PTO for Volunteer Hours

+ Employee Matching Gifts Program

+ Employee Resource Groups

+ Inclusion and Diversity Programs

+ Employee Recognition Program

+ Referral Bonus Programs

Inclusion & Diversity

We believe our commitment to diversity and inclusion creates a work environment filled with exceptional individuals. We’re thrilled to have been recognized for our efforts through the Human Rights Campaign Corporate Equality Index, Dave Thomas Adoption Friendly Advocate, and several Seramount lists, including the Inclusion Index, 100 Best Companies for Working Parents, Best Companies for Dads , and Top 75 Companies for Executive Women.

To foster a culture of inclusivity throughout our workforce, workplace, and marketplace, Transamerica offers a wide range of diversity and inclusion programs. This includes our company - sponsor ed, employee-driven Employee Resource Groups (ERGs), which are formed around a shared interest or a common characteristic of diversity. ERGs are open to all employees . They provide a supportive environment to help us better appreciate our similarities and differences and understand how they benefit us all.

Giving Back

We believe our responsibilities extend beyond our corporate walls. That's why we created the Aegon Transamerica Foundation (https://www.transamerica.com/why-transamerica/aegon-transamerica-foundation) in 1994. Through a mix of financial grants and the volunteer efforts of our employees, the foundation supports nonprofit organizations focused on the things that matter most to our people in the communities where we live and work.

Transamerica’s Parent Company

Aegon (http://www.aegon.com/) acquired the Transamerica business in 1999. Since its start in 1844, Aegon has grown into an international company serving more than 23.9 million people across the globe.* It offers investment, protection, and retirement solutions, always with a clear purpose: Helping people live their best lives. As a leading global investor and employer, the company seeks to have a positive impact by addressing critical environmental and societal issues, with a focus on climate change and inclusion and diversity.

* As of December 31, 2023

At Transamerica, hard work, innovative thinking , and personal accountability are qualities we honor and reward. We understand the potential unleashed by leveraging the talents of a diverse workforce. We embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests.

Ultimately, we appreciate the uniqueness of a company where talented professionals work collaboratively in a positive environment — one focused on helping people look forward and plan for the best life possible while providing tools and solutions that make it easier to get there.

Transamerica is a part of A egon , an integrated, diversified, international financial services group . The A egon companies employ over 2 1,500 people and have approximately 31.7 million customers . * For more information, visit   www.transamerica.com .

* As of December 31, 2022

For more information about Transamerica’s privacy practices, click here. (https://transamerica.com/sites/default/files/files/e070d/job\_app\_0123.pdf)