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Manager, Commercial Operations

Position Summary

Catalent, Inc. is a leading global contract development and manufacturing organization (CDMO) whose mission is to develop, manufacture, and supply products that help people live better and healthier lives. Catalent is dedicated to delivering unparalleled service to pharma, biotech, and consumer health customers, supporting product development, launch, and full life-cycle supply. With time-tested experience in development sciences, delivery technologies, and multi-modality manufacturing, Catalent supports the acceleration of development programs and the launch of more than a hundred new products every year. Powered by thousands of scientists and technicians and the latest technology platforms at more than 40 global sites, Catalent supplies billions of doses of life-enhancing and life-saving treatments for patients annually. Catalent is committed to a Patient First culture through excellence in quality and compliance, and to the safety of every patient, consumer and Catalent employee. Catalent’s Winchester location is the flagship US manufacturing location for large scale oral dose forms, with integrated analytical and development services. With 28 years of expertise in product development, technology transfers and commercial manufacturing, and roots in industry-leading Glatt technology.

The Commercial Operations Manager is responsible for supporting the Commercial Operations team by providing commercial management of existing customer products and representing Site Operations business interests during new customer onboarding. The Commercial Operations Manager will partner with Business Development, Project Management and Site Operations teams to successfully deliver solutions for Catalent’s customers and drive value for the respective Site and Business Unit assets and capabilities.

Monday-Friday 8 AM-5 PM

Catalent is committed to a Patient First culture through excellence in quality and compliance, and to the safety of every patient, consumer and Catalent employee.

The Role

+ Partner with Business Development, Supply Chain and Project Management as the primary customer-facing team, establishing project governance and effective communication between the customer and Catalent’s Operations teams and senior Management.

+ In cooperation with the Business Development, Legal and Sr. Contract Director (Comm Ops team), serves as key member of the negotiation team during preparation and negotiation of contract amendments/renewals for targeted customers.

+ Monitor and report on business and contract related aspects during the commercial life span of products to ensure customers adhere to agreed terms such as forecasting, purchase order placement, on-time payment, minimum quantities, royalties, milestone payments and other fees and terms as applicable (in concert with Contract Managers).

+ Collaborate with the Technical Evaluation and Proposals team providing appropriate oversight in preparation/pricing of proposals for new business and follow on work for current products with existing customers.

+ Monitors supply chain and plant situations that could cause needed product price adjustments such as excipient price increases, changes in batch sizes or equipment trains, or client requested changes in testing and/or processes.

+ Plan and host Client meetings on site as needed.

+ Other duties as assigned.

The Candidate

+ Bachelor’s degree in relevant science, business, or engineering discipline required.(Advanced degree preferred.)

+ 5+ years of relevant experience in pharmaceutical, medical device or food manufacturing, quality, technical project management, business management and/or business development.

+ Relevant industry knowledge of drug product development and/or consumer product development, analytical research and development, project scale-up, product manufacturing, quality, validations, and regulatory.

+ Analytical, financial skills, business acumen.

+ Superior customer services skills and professional demeanor.

+ Prior direct contract negotiation experience preferred.

Why You Should Join Catalent

+ Several Employee Resource Groups focusing on D&I

+ Tuition Reimbursement – Let us help you finish your degree or earn a new one!

+ Generous 401K match

+ 152 hours accrued PTO + 8 paid holidays

**Catalent offers rewarding opportunities to further your career!** Join the global drug development and delivery leader and help us bring over 7,000 life-saving and life-enhancing products to patients around the world. Catalent is an exciting and growing international company where employees work directly with pharma, biopharma and consumer health companies of all sizes to advance new medicines from early development to clinical trials and to the market. Catalent produces more than 70 billion doses per year, and each one will be used by someone who is counting on us. Join us in making a difference.

personal initiative. dynamic pace. meaningful work.

Visit Catalent Careers (https://careers.catalent.com/us/en) to explore career opportunities.

Catalent is an Equal Opportunity Employer, including disability and veterans.

If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email, and confirming your request for an accommodation and include the job number, title and location to [email protected] . This option is reserved for individuals who require accommodation due to a disability. Information received will be processed by a U.S. Catalent employee and then routed to a local recruiter who will provide assistance to ensure appropriate consideration in the application or hiring process.

Notice to Agency and Search Firm Representatives: Catalent Pharma Solutions (Catalent) is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Catalent employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Catalent. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

Important Security Notice to U.S. Job Seekers:

Catalent NEVER asks candidates to provide any type of payment, bank details, photocopies of identification, social security number or other highly sensitive personal information during the offer process, and we NEVER do so via email or social media. If you receive any such request, DO NOT respond— it is a fraudulent request. Please forward such requests to [email protected] for us to investigate with local authorities.

California Job Seekers can find our California Job Applicant Notice HERE (https://cdn.catalent.com/files/legal/CCPA-Privacy-Notice-at-Collection-for-California-Employees-and-Applicants-English.pdf) .