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Posting Details

Working Title Administrative Assistant and Graduate Program Support Technician

Position Number 01166A

Department ENGLISH

Location Norfolk, VA

Type of Position Classified

Type of Job Full Time

EEO Category F Administrative Support (Clerical & Sales)

Job Description

This position supports the general administrative needs for department chair and associate chairs. Assists the department chairs with daily activities in order to carry out their leadership and management responsibilities. Provides project coordination and works collaboratively with supervisors to meet emergent challenges and needs. The position also provides office support for all English graduate programs by maintaining student records, managing budgets and accounting requirements, and providing centralized office support for graduate programs. Works as part of the English department administrative team, supporting other program technicians as needed to accomplish office functions in a timely manner.

Type of Recruitment

Knowledge, skills and abilities

Demonstrated knowledge of modern office procedures and tools (Microsoft Office Suite, Banner, etc) and strong knowledge of customer service, problem resolution, and management techniques for effective and successful departmental operations. Effective oral and written communication skills with a demonstrated ability to draft and prepare correspondence, reports, spreadsheets, and complete special projects. Strong critical thinking skills required that enable independent decision making, problem solving, and initiating and carrying out projects. Demonstrated ability to coordinate and plan administrative support activities and to prioritize and manage multiple projects simultaneously while producing quality, timely work. Demonstrated ability to promote efficient workflow and to interpret and apply university policies and procedures. Demonstrated ability to communicate effectively with professional and para-professional staff, faculty, students, and external agencies/individuals who may seek assistance from the department. Demonstrated effectiveness working in team setting.

Special licenses, registration or certification

None

Education or training

None

Level and type of experience

Considerable experience in a higher education environment. Considerable office management experience, including budgetary and administrative support experience. Considerable experience with budgeting, ordering, expense management, and budget reconciliation. Working experience with effective record management.

Additional Considerations (supplemental knowledge, skills, abilities, education, experience, licensure, certification)

Any equivalent combination of training and experience indicating knowledge of academic programs, client service and office management experiences (including Banner budget certification and/or experience), preferably in an institution of higher education.

Conditions of Employment

None

Annual Salary/Hourly Rate Salary range between $ - 32,843 - 37,000

Posting Detail Information

Job Requisition Number S02951

Job Open To General Public

Open Date 05/19/2025

Close Date 06/13/2025

Open Until Filled No

Special Instructions Summary

N/A

Criminal Background Check The final candidate is required to complete a criminal history check.

College Home Page https://ww1.odu.edu/al.html

Department Home Page https://ww1.odu.edu/englishdept.html

Equity Statement

It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, sex or gender (including pregnancy, childbirth, or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information. Individuals from minoritized communities, women, veterans and individuals with disabilities are encouraged to apply.

Reasonable Accommodation Request

If you are an individual with a disability and require reasonable accommodation, please contact the Office of Institutional Equity & Diversity at (757) 683-3141.

Alternative Hiring Process

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process.

To be considered for this opportunity, applicants will need to provide their Certificate of Disability ( COD ) provided by a Certified Rehabilitation Counselor within the Department for Aging & Rehabilitative Services ( DARS ).

Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS to get their Certificate of Disability.

If you need to get a Certificate of Disability, use this link: https://www.vadars.org/drs/cpid/PWContact.aspx, or call DARS at 800-552-5019.

Pay Transparency Nondiscrimination Provision

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or © consistent with contractor’s legal duty to furnish information.

Supplemental Questions

Required fields are indicated with an asterisk (*).

+ Are you proficient in the use of Microsoft Office?

+ Yes

+ No

+ Do you have demonstrated ability to independently plan work and adapt to changing priorities as required?

+ Yes

+ No

+ Do you have demonstrated ability to create spreadsheets to maintain budgets and to design and produce reports?

+ Yes

+ No

+ Do you have considerable administrative experience?

+ Yes

+ No

Applicant Documents

Required Documents

+ Resume

+ Cover Letter/Letter of Application

+ Contact Information for Professional References

Optional Documents

+ Yellow Layoff Form

+ Blue Layoff Card

+ AHP Letter