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Job Summary

The Director, Environmental Services leads and manages all aspects of environmental services within a hospital or healthcare facility, ensuring a clean, safe, and sanitary environment that meets or exceeds healthcare regulations and standards. This role oversees daily operations, including housekeeping, waste management, linen services, and infection prevention cleaning protocols, while fostering a culture of excellence in service delivery and compliance. The Director is also responsible for driving operational efficiency, staff management, and maintaining high-quality standards to support patient care and safety.

Essential Functions

+ Ensures the facility is maintained in a clean, safe, and sanitary condition by implementing effective housekeeping practices and infection prevention measures.

+ Directs and oversees the operations of the environmental services department, ensuring the effective management of cleaning, sanitation, and maintenance activities to meet healthcare standards and regulations.

+ Establishes and maintains appropriate staffing levels, managing recruitment, scheduling, and performance evaluations to ensure optimal workforce productivity.

+ Provides leadership, training, and mentorship to managers, supervisors, and frontline staff, fostering a culture of excellence and accountability.

+ Conducts regular audits and inspections of facilities to ensure compliance with infection control standards, safety protocols, and regulatory requirements.

+ Designs and delivers comprehensive training programs for all staff on cleaning protocols, infection control, safety procedures, and customer service best practices.

+ Prepares and manages the department’s budget, overseeing expenditures for staffing, supplies, and equipment to ensure cost-effectiveness while maintaining high service standards.

+ Promotes professional development by encouraging staff certifications in environmental services specialties, such as infection prevention and advanced cleaning techniques.

+ Monitors departmental expenditures and identifies cost-saving opportunities without compromising service quality.

+ Negotiates and oversees vendor contracts for cleaning supplies, equipment, and waste management services, ensuring cost efficiency and quality.

+ Directs the linen management program, ensuring proper handling, cleaning, inventory control, and cost management of hospital linens.

+ Performs other duties as assigned.

+ Complies with all policies and standards.

Qualifications

+ Bachelor's Degree in Healthcare Administration, Environmental Services, Business Management, or a related field required or

+ A combination of education and extensive relevant experience will be considered in lieu of a degree

+ 5-7 years of experience in environmental services or facilities management, with at least 3 years in a leadership or management role, preferably in a healthcare setting required

Knowledge, Skills and Abilities

+ Strong knowledge of healthcare cleaning standards, OSHA regulations, and environmental safety practices.

+ Strong leadership and team management skills, with the ability to motivate and engage staff.

+ Excellent problem-solving and decision-making abilities.

+ In-depth knowledge of healthcare cleaning practices, infection control, and environmental health regulations.

+ Budget management and financial acumen.

+ Excellent communication skills, both written and verbal, with the ability to interact effectively with staff, patients, and other healthcare professionals.

+ Proficiency in computer software for scheduling, budgeting, and reporting.

+ Strong attention to detail and organizational skills.

+ Ability to prioritize tasks and manage multiple responsibilities.

+ Customer service-oriented with a focus on creating a safe, clean, and welcoming environment.

+ Ability to maintain confidentiality and handle sensitive information with discretion.

Equal Employment Opportunity

This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the director of Human Resources at the facility to which you are seeking employment; Simply go to http://www.chs.net/serving-communities/locations/ to obtain the main telephone number of the facility and ask for Human Resources.