• Mail Services Associate (Driver)

    The Millennium Group (Richmond, VA)


    Richmond, VA, USA | Hourly | 17.00-18.00 per hour DOE | Full Time

     

    | Eligible for: PTO (Vacation, Sick, and Holiday), Medical, Dental, Vision Insurance, 401k, and more!

     

    Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.

    Position Overview

    We are seeking a reliable and detail-oriented Mail Services Associate (Driver) to support our mail center operations. This role includes handling incoming and outgoing mail, managing digital mail tasks, delivering supplies, operating company vehicles, and providing exceptional customer service across departments.

    Key Responsibilities

    + Handle all incoming materials in the Mail Center, including receiving, reviewing, documenting, processing, sorting, and delivering items

    + Perform digital mail tasks:

    + Scan physical mail and save as PDF

    + Email scanned documents to recipients

    + Follow up for further instructions

    + Monitor retention and disposition of original documents

    + Pick up, deliver, and transport mail and packages between departments and locations

    + Deliver office supplies and copy paper to designated areas

    + Inspect incoming deliveries for suspicious or potentially harmful items

    + Operate company vehicle to transport materials and deliveries as needed

    + Pick up outbound packages and boxes from internal departments

    + Sort items by category using established procedures

    + Prepare items for shipment, transportation, or internal processing

    + Prepare and process outbound courier shipments (e.g., FedEx) using computer systems or service provider equipment

    + Maintain accurate activity logs and records

    + Answer internal calls and provide prompt, courteous customer service

    + Ensure all safety protocols are followed at all times

    + Cross-train on other roles within the department and assist with additional duties during staff absences or as directed by management

    + Receive and fulfill print requests in alignment with client specifications

    + Perform other duties as assigned by the manager

    Qualifications

    + High school diploma or equivalent (GED) required

    + 2–5 years of experience in Mail Services or Office Services preferred

    + 1–3 years of experience with Microsoft Office applications (Word, Excel, etc.)

    + Valid driver's license and clean driving record

    + Strong customer service skills with a positive, "can-do" attitude

    + Excellent written and verbal communication skills

    + Ability to work independently and collaboratively within a team

    + Strong organizational skills and attention to detail

    + Able to perform multiple tasks efficiently in a fast-paced environment

    + Must be capable of handling a mail cart, flatbed, or other delivery equipment

    + Must be able to lift up to 50 pounds