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Job Description:

Who we are

NTT DATA America strives to hire exceptional, innovative, and passionate individuals who want to grow with us. NTT DATA’s Card and Payments expertise helps our clients define and implement core capabilities required to adapt to today’s rapidly evolving payments ecosystem. We leverage the deep and collective experience that our consultants have gained from working with the largest global Card and Payments organizations to support our clients move forward with key business initiatives while getting the most out of existing products and services. Learn more about how we partner with our Banking & Financial Services clients: https://us.nttdata.com/en/services/consulting-services/banking-and-financial-services-consulting

How You’ll Help Us

We are seeking an experienced L1 Technical Consultant to experienced in ACI Worldwide (ACI) MTS and UPF products. The successful candidate will have a strong background in ACI frameworks, including APSF, UPF, and IPF, with hands-on experience in MCAS and ICEXS configurations. The ideal candidate will also have experience in migrating entitlements, locations, queues, and payment sources from MTS to the Control Center (CC) and have a strong knowledge of the Control Center web UI.

How We Will Help You

Joining NTT DATA is not only a job, but a chance to grow your career. We are committed to supporting your professional growth, development, and overall success. By joining our team, you will have the opportunity to leverage your technical skills, leadership capabilities, and industry knowledge to drive innovation, deliver exceptional value to clients, and shape the future of payments architecture. Together, we will innovate, achieve excellence, and create lasting impact in the financial services industry.

Why the Role Is Important

The Technical Consultant plays a pivotal role in bridging the gap between technology and business operations within the dynamic payments ecosystem. By ensuring the stability, efficiency, and functionality of money movement products, this role supports seamless payment processes that are essential to the financial services industry. The engineer's expertise in troubleshooting, migrations, and configurations directly influences clients' ability to innovate while maintaining compliance and security standards. In an industry where technological transformation drives competitive advantage, this position is instrumental in fostering client trust, enhancing operational performance, and positioning NTT DATA America as a leader in payments platforms.

Once You Are Here, You Will

+ Provide support for ACI MTS and UPF products, including troubleshooting, issue resolution, and escalation to higher-level support teams as needed.

+ Leverage knowledge of ACI frameworks, including APSF, UPF, and IPF.

+ Apply hands-on experience with MCAS and ICEXS configurations.

+ Migrate entitlements, locations, queues, and payment sources from MTS to the Control Center (CC) as needed.

+ Utilize strong knowledge of the Control Center (CC) web UI to troubleshoot and resolve issues.

+ Leverage proficiency in UPF databases, Platform Manager, and Configuration Builder.

+ Collaborate with internal teams, including development, QA, and operations, to resolve issues and improve overall system stability.

+ Document knowledge and resolution of issues in a knowledge management system to improve overall team knowledge and efficiency.

Requirements

+ Bachelor's degree in Computer Science, Information Technology, or a related field.

+ 2+ years of experience with ACI MTS & UPF.

+ **Product and domain skills** :

+ Strong knowledge of ACT MTS & UPF products and their configurations.

+ Strong knowledge of ACI frameworks, including APSF, UPF, and IPF.

+ Hands-on experience with MCAS and ICEXS configurations.

+ Experience in migrating entitlements, locations, queues, and payment sources from MTS to the Control Center (CC).

+ Strong knowledge of the Control Center (CC) web UI.

+ Proficiency in UPF databases, Platform Manager, and Configuration Builder.

+ Experience working with ISO20022.

+ Experience working with any of the following payment rails: FedWire, SWIFT and CHIPS.

+ Knowledge of banking and financial services industry standards and regulations.

General aptitude skills:

+ Strong analytical and problem-solving skills, with an attention to detail and the ability to troubleshoot complex issues.

+ Experience in incident investigation and issue resolution.

+ Familiarity with vendor management and coordination.

+ Ability to work independently and as part of a team.

+ Excellent communication and interpersonal skills, with the ability to work effectively with internal teams and stakeholders.

+ Travel requirements: up to 20% of the time, depending on client needs and project requirements

About NTT DATA:

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you’d like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting hourly range for this remote role is **($95-$130/hour).** This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance.

This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life, and AD&D insurance, short-and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits _._

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