"Alerted.org

Our client, a leading provider in the healthcare industry, is seeking a Senior Administrator, Customer Service - Device & Parts (French Speaking) to join their team. As a Senior Administrator, you will be part of the Customer Service department supporting both internal and external customers. The ideal candidate will have excellent attention to detail, strong organizational skills, and the ability to communicate effectively in both English and French, which will align successfully in the organization.

**Job Title:** Senior Administrator, Customer Service - Device & Parts (French Speaking)

**Location:** Remote (CA)

Pay Range: $25.00- $26.00hr

What's the Job?

+ Manage the input of all Oracle transactions associated with Capital Equipment Contracts.

+ Handle incoming phone and email communications from customers and various company employees.

+ Process Capital Equipment Trial Evaluations and ensure timely returns or initiate appropriate invoicing.

+ Maintain accurate serialized device tracking for Canadian customers in the Oracle Installed Base.

+ Provide solutions for all callers and follow up on inquiries as needed.

What's Needed?

+ Fluency in French and English is required.

+ Excellent verbal and written communication skills.

+ Strong attention to detail and ability to multi-task in a fast-paced environment.

+ Proficiency in Excel, Word, and Outlook.

+ A Bachelor’s degree is preferred, or 5+ years of industry experience in lieu of a degree.

What's in it for me?

+ Opportunity to work in a dynamic and supportive team environment.

+ Engagement in meaningful work that impacts customer satisfaction.

+ Possibility to take on special projects and seek process improvements.

+ Professional development and training opportunities.

+ Collaborative culture that values diverse perspectives.

Upon completion of waiting period associates are eligible for:

+ Medical and Prescription Drug Plans

+ Dental Plan

+ Supplemental Life Insurance

+ Short Term Disability Insurance

+ 401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

_ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.