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Job Description

Responsible for parts sales and support in an assigned region.

Assist customers in parts identification, troubleshooting and order expedition via phone, fax, and email.

Handle incoming orders, including entry and maintaining/editing sales orders to meet customer demands.

Provide regular updates to customers regarding orders, including delivery dates and/or any changes in the status of the order.

Must be willing to prospect lost accounts over the phone and proactively generate part sales with existing customer base.

Proactive lead generation will be required.

Coordinate order releases, receipts, and shipments.

Project a knowledgeable, professional, and customer-oriented image to customers.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

Excellent customer service/communication skills

Strong computer skills and ability to operate several screens and systems simultaneously.

Need to be able to multi-task in a high paced work environment

Experience in customer service or sales WITH some parts background

Excellent organizational/time management skills Experience within automotive industry

SAP Experience

CRM experience null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].