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Description We are offering a long term contract employment opportunity for a Receptionist in HORNELL, New York, 14843-1529, United States. This role involves handling front desk operations and maintaining effective communication channels in a fast-paced environment.

Responsibilities:

• Efficiently process and direct all incoming calls, ensuring they are transferred to the appropriate individuals.

• Welcome visitors, verify their identification, issue badges, and guide them as required.

• Keep an updated record of staff schedules and front desk procedures.

• Prioritize and handle multiple tasks simultaneously.

• Draft and type documents and case notes as required.

• Keep the reception area organized and ensure important information is communicated effectively to staff covering during breaks.

• Track incoming and outgoing documents, maintaining a log for reference.

• Ensure all incoming mail and documents are date stamped.

• Utilize communication platforms such as Zoom and TEAMS effectively.

• Preserve the confidentiality of documents and keep them out of sight from visitors.

• Learn and use the case management system for information lookup and input. Requirements • Exceptional customer service skills and a detail-oriented demeanor.

• Excellent communication skills, both written and verbal.

• Proven experience answering inbound calls in a detail-oriented manner.

• Proficiency in Microsoft Word and Microsoft Outlook.

• Familiarity with pricing procedures and practices.

• Previous experience fulfilling receptionist duties.

• Fast and accurate typing skills.

• Experience with financial notes and understanding of confidentiality practices.

• Advanced communication skills to answer and handle queries efficiently.

• Ability to maintain confidentiality of sensitive information.

• Proficiency in using Zoom for virtual meetings and communication.

• Experience in case management, preferably in a similar role.

• Ability to efficiently transfer calls to the appropriate parties.

• Welcoming visitors and directing them to the appropriate department or individual.

• Proficiency in Microsoft Technologies.

• Experience photocopying and scanning documents for office use. TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .