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Description

Magnit Req ID#: 35951765 INTERVIEWS WILL BE CONDUCTED THROUGH MS TEAMS MONDAY-FRIDAY, 8AM-4:30PM OR 5PM DEPENDING IF THEY WANT TO TAKE 30 MINUTE OR 1 HOUR LUNCH. 6 WEEKS OF TRAINING ONSITE POSITION ONLY Under general supervision, analyzes proposed policies, procedures, forms, and reports. Recommends operational improvement through standardization, simplification, discontinuance and other methods. Recommends installations of new systems/procedures. Reviews organizational functions and structure to avoid overlapping or duplication. May provide security administration to application supported by area when the appropriate written and approved request is received. •30% Evaluates existing procedures and processes to make recommendations for improvement. Monitors reports to assess the impact of performance on key measures. Provides reports and/or analyses of internal performance metric for various projects as well as for individual performance against those metrics. •20% Assists in the implementation and maintenance of systems or processes to include testing. May manage and relay the purpose, scope, and status of each implementation to management. •20% Develops and maintains written procedures within departmental and organizational standards. May document and streamline automated procedures into end-user training material. •10% Conducts workflow and process audits of staff and reference materials as needed. Works with staff and manager to research and document errors, progress, performance or other metrics to assess efficiency. Provides training for new employees and ongoing training as workflow efficiencies are revised. •10% Generates data to prepare reports and maintain databases and/or requests reports on specific statistics in order to analyze trends. Maintains area reports. Quality check records affecting accuracy of reports by researching and testing processes and methods. •10% Maintains close contact with management to provide updates on any issue/projects. Completes special projects and informs management of any trends or changes in statistical reports. May serve as liaison between the department and other internal/external groups.

Additional Skills & Qualifications

Required Education: Bachelor's degree or Associate Degree and 2 years of project management, data analysis, business planning or other job related experience OR 4 years combined education and job related experience. Required Work Experience: 2 years of data analysis or related operations experience. Preferred Education: Bachelor's degree-in Business, Healthcare or other job related field. Preferred Work Experience: 2 years-of healthcare or insurance data analysis experience. • Please list out the top 2-4 PREFERRED/NICE TO HAVE skill sets/qualities: Critical thinking skills, ability to research and solve problems independently, ability to work cohesively with others, and advanced writing skills. • Please provide a few sentences describing what a typical day would like in this role: A typical day would involve researching the root causes of member issues. This is done by analyzing our various benefit plans or reaching out to other internal and external business partners for clarification of the issue. After that, a response full recap and response is crafted, that details the how the issue occurred and what steps BCBSSC has done to resolve it. The response is then provided to the member in writing via a letter or orally through a phone call to the member or authorized representative within 30 days of the incident. • Please add a few bullets of what you’re NOT looking for experience wise (this really helps the vendors in their search and narrowing down the candidate pool): o Restaurant or fast-food industry experience only o data entry only • Please list any ‘soft skills’ (communication, leadership, adaptable etc.) that you would like candidates to have and the importance of these skills for this role (ex – do they need strong communication skills because they will be a part of team presentations?) o Initiative o Excellent written and verbal communication skills o Time and productivity management o Emotional intelligence

Experience Level

Intermediate Level

Pay and Benefits

The pay range for this position is $26.00 - $26.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Columbia,SC.

Application Deadline

This position is anticipated to close on May 31, 2025.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.