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Join our Medical Equipment Team as a Patient Accounting Specialist!

Our Mission: Quality, compassionate care for all.

Our Vision: Reimagine health care through connection, service and innovation.

Our Core Values: Be Kind | Trust and Be Trusted | Work Together | Strive for Excellence.

Logan Health Medical Equipemnt is looking for a Patient Accounting Specialist to join their team in Kalispell, Montana!

This postion plays a key role in supporting patients by coordinating billing, payments, and account activities. This position helps manage medical billing, collections, claims research, and customer service to ensure a smooth financial experience for patients.

Why Join Logan Health?

+ Comprehensive benefits package that includes matching 401(k)

+ Fitness Center membership discount and free Wellness Coaching

+ Opportunities for growth within Logan Health

+ Be part of an organization committed to the well-being and health of our community!

What you'll bring to the table:

+ Experience: At least one year of experience with claims, billing, and collections, and two years in a business office setting.

+ Skills: Proficiency in basic accounting and ten-key by touch (preferred), with a solid foundation in business mathematics and correspondence.

+ Problem Solving: Exceptional investigative, analytical, and troubleshooting skills.

+ Industry Knowledge: Previous experience in a hospital or medical office is a plus, especially in claim resolution and payer regulations.

+ Customer Service: Excellent interpersonal skills, with the ability to handle sensitive matters with professionalism and empathy.

+ Self-Starter: Strong organizational skills, with the ability to prioritize tasks and work both independently and within a team.

+ Communication: Strong verbal and written communication skills, ensuring clear and effective interactions with diverse audiences.

+ Tech Savvy: Proficiency in Microsoft Office Suite (Excel is a plus) and the ability to adapt to new software systems.

+ Confidentiality: A deep understanding of HIPAA and other federal regulations related to patient privacy.

What you'll be doing:

+ Serve as the go-to liaison between patients, providers, insurance payers, vendors, and other departments.

+ Be the first point of contact for inquiries regarding quotes, equipment authorizations, and more in your assigned area.

+ Analyze and interpret account data to ensure timely resolution of claims and payments, collaborating with the right parties as needed.

+ Manage Medicare, Medicaid, and Commercial insurance claims, ensuring accurate interpretation of Explanation of Benefits (EOBs) and identifying potential payment discrepancies.

+ Post payments, adjustments, and manage insurance recoupments and refunds in a timely manner.

+ Resolve insurance appeals and correspondence quickly and efficiently.

+ Document all communications clearly and accurately, keeping meticulous records.

+ Maintain consistent productivity and quality standards, contributing positively to the team’s goals and philosophy.

+ Participate in team meetings, bringing fresh ideas and maintaining a focus on continuous improvement.

Logan Health takes great pride in offering its employees a comprehensive benefits package that includes:

+ Health, Dental, and Vison insurance

+ 401(k) with generous matching

+ Employer-provided life insurance

+ Voluntary life and disability insurance options

+ Critical Illness and Voluntary Accident options

+ Employee assistance program (EAP)

+ FSA or HSA option

+ Free parking

+ Paid time off, Holiday pay, and Illness bank

+ Employee referral program

+ Tuition Reimbursement Program

+ Employee Wellness Program that includes wellness coaching, classes, wellness incentives and more

+ Logan Health Fitness Center - Waived registration fee and 1/2 off monthly membership dues

Shift:

Day Shift - 8 Hours (United States of America)

Schedule: Full-time, 40 hours per week (8-hour day shifts)

Logan Health operates 24 hours per day, seven days per week. Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed.

Notice of Pre-Employment Screening Requirements

If you receive a job offer, please note all offers are contingent upon passing a pre-employment screening, which includes:

+ Criminal background check

+ Reference checks

+ Drug Screening

+ Health and Immunizations Screening

+ Physical Demand Review/Screening

Equal Opportunity Employer

Logan Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability or any other basis protected by applicable law. If you require accommodation to complete the application, testing or interview process, please notify Human Resources.