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POSITION SUMMARY:

To oversee the facility’s operations, including managing the Client Service Representatives and ensuring client needs are met.

Job Type: Full-Time

Compensation: $22/hour

KEY JOB RESPONSIBILITIES:

+ Ability to perform all CSR duties.

+ Supervise CSR’s.

+ Communicate daily with the Supervisor/Facility Manager.

+ Manage client projects.

+ Upload and supervise digital files.

+ Review Menu Sheets/order food.

+ Provide compensation for participants and ensure that all financial paperwork is accurate.

+ Manage shipping, package inventory and product counts as needed.

+ Compile and send reports.

+ Communicates with other markets when necessary and sends updates throughout the shift to project managers and off-site client(s).

+ May assist with office supply ordering and inventory.

+ Other duties as assigned.

Requirements

CORE COMPETENCIES:

+ Knowledge of computers, audio visual, and office equipment.

+ Project management skills.

+ Knowledge of shipping carriers’ procedures.

+ Clerical skills.

+ Detailed & team orientated.

+ Strong time management.

+ Dependable, energetic with an upbeat personality.

+ Confident, hard-working, organized with a professional attitude.

+ Multi-task and ability to meet tight deadlines.

+ Work a flexible schedule.

+ Work independently.

+ Lead & manage a staff.

+ Creative thinker & ability to solve problems.

+ Effectively communicate (oral & written).

+ Self-starter with ability to handle fast paced, stressful situations.

+ Knowledgeable of surrounding area/locations.

QUALIFICATIONS

Education:

+ High School Diploma or equivalent

Experience:

+ 1-3 years hospitality and management experience

Computer Skills:

+ Strong technical computer skills (MS Office, Word, Excel, Outlook)

Benefits

+ Health, dental, and vision insurance

+ 401(K) with employer match

+ Paid time off and holidays