"Alerted.org

Job Description

Responsibilities:

+ Design, implement, and evolve robust and effectively aligned architecture solutions that operate in the business ecosystem.

+ Approve database specifications, ensuring all agreed standards and protocols are followed and data integrity is preserved.

+ Install and test the most complex databases and associated products to ensure they are suitable for use and meet customer requirements.

+ Design and select business-critical storage, data center, and client/server environments to design solutions in line with industry best practice and provide a third-line point of escalation for appropriate global infrastructure solutions.

+ Lead in detecting and analyzing security incidents, including attacks, breaches, and identified vulnerabilities, and remediate any security gaps in line with the security incident management procedure.

+ Create and maintain technical and/or user documentation to a high standard, and back up files to ensure instant recovery if problems occur.

+ Discuss and recommend more complex or innovative technical developments to improve the quality of the website/portal/application software and supporting infrastructure to better meet users’ needs.

+ Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation, where relevant, to improve performance and fulfill personal potential. Maintain an in-depth understanding of technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.

+ Explore and develop a detailed understanding of external developments or emerging issues and evaluate their potential impact on, or usefulness to, the organization.

+ Design and monitor the quality of website/applications software tests and respond to user emails to monitor, diagnose, and correct performance issues.

+ Develop existing and new applications by analyzing and identifying areas for modification and improvement. Develop new applications to meet customer requirements.

+ Design and plan fault isolation and resolution for complex challenges to limit and address issues promptly.

Skills:

+ Uses comprehensive knowledge and skills to work independently while providing guidance and training to others on developing appropriate plans or performing necessary actions based on recommendations and requirements.

+ Works independently and provides guidance and training to others on analyzing data trends for use in reports to help guide decision making.

+ Applies expertise to act as the organizational authority on managing information throughout its lifecycle by designing and executing appropriate architectures, policies and practices.

+ Uses expertise to act as organizational authority on planning, organizing, prioritizing and overseeing activities to efficiently meet business objectives.

+ Uses comprehensive knowledge and skills to act independently while guiding and training others on achieving full compliance with applicable rules and regulations in management and/or operations.

+ Uses comprehensive knowledge and skills to act independently while guiding and training others on designing, implementing, maintaining and administering databases.

+ Uses comprehensive knowledge and skills to act independently while guiding and training others on maintaining the security, integrity, compliance and continuity of IT systems and services.

+ Uses comprehensive knowledge and skills to act independently while guiding and training others on designing architectures that meet system and service requirements.

+ Uses comprehensive knowledge and skills to act independently while guiding and training others on implementing, configuring and optimizing IT systems and services, while ensuring smooth integration with existing IT infrastructure.

+ Uses comprehensive knowledge and skills to act independently while guiding and training others on ensuring that IT applications meet required specifications by designing, executing and reporting on tests of systems and services.

+ Independently supports business processes with comprehensive understanding and effective use of standard office equipment and standard software packages, while also providing guidance and training to others.

+ Uses an understanding of numerical concepts to perform mathematical operations such as report analysis without supervision and provides technical guidance when required.

+ Works at an advanced level to recognize sales opportunities during service interactions to enhance overall customer service. Typically works independently and provides guidance.

+ Works at an advanced level to employ customer-oriented behaviors that help engineers connect with their customers in productive and efficient ways, creating positive, defining moments. Typically works independently and provides guidance.

+ Works at an advanced level to employ a systematic process for solving technical issues by identifying the problem and selecting an appropriate solution. Typically works independently and provides guidance.

+ Uses comprehensive knowledge and skills to work independently while providing guidance and training to others on analyzing data from multiple sources to draw appropriate conclusions and make suitable recommendations.

+ Works at an advanced level to direct user behavior by providing accessibility and desirability in the interaction with a product. Typically works independently and provides guidance.

+ Uses comprehensive knowledge and skills to act independently while guiding and training others on developing software using programming languages.

Education

Bachelor’s: Business Administration, Bachelor’s: Computer and Information Science (Required), Bachelor’s: Data Processing

Work Experience

Manager Experience - 7 to 12 months

Certifications

Travel

Workstyle

Hybrid

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.

We expect our associates at all levels to:

• Grow professionally and inspire others to do the same

• Work with and through others to achieve desired outcomes

• Make prompt, pragmatic choices and act with the client in mind

• Take ownership and hold themselves and others accountable for delivering results that matter

• Contribute to the continuous evolution of the firm

At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.